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Service bulletins for the 2020 Bentley Mulsanne

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

115 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
2057841/12020-01-09. Service bulletin. VISIBILITY. Customer statement / workshop findings: Windscreen cracked/damaged Technical background: Please refer to the instructions within the Measure section of this TPI in the event that a windscreen is cracked/damaged NOTE: The instructions MUST be followed to help the retailer clarify if the windscreen should be replaced under manufacturers warranty (Stress crack) or Customer pay/insurance (external influence damage) Measure: Identification In the event the windscreen is identified as cracked/damaged it is imperative the inspector of the cracked/damaged screen can determine if the crack was caused by external influences (stone chips) OR the screen is cracked/damaged due to a stress crack
2053177/52020-01-09. Service bulletin. EQUIPMENT. Customer statement / workshop findings: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background: The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted Measure: During routine diagnostic interrogation of vehicle systems use the attached document to determine the course of action to be taken.
2057664/12019-12-06. Service bulletin. STEERING; WHEELS; SUSPENSION. Customer statement / workshop findings: Clicking noise from the right and/or left front corner with steering input. Technical background: Verify that the customer complaint matches the video within the Bentley Hub Reference TPI Transaction number 2057664/1. Should the customer complaint match the issue refer to the Measure section of this TPI. Measure: 1) Replace the affected front steering upright and front wheel bearing.
2024681-32019-07-29. Service bulletin. ELECTRICAL SYSTEM. PDI-Deactivating Transport and Loading modes
2055070.12019-07-01. Service bulletin. EQUIPMENT. Bluetooth headphones not working
2055036.12019-07-01. Service bulletin. EQUIPMENT. My Bentley - Connected services
2053931.22019-07-01. Service bulletin. EQUIPMENT. Unable to stream Infotainment media to the rear seat entertainment system
2053492.42019-07-01. Service bulletin. SUSPENSION. Air spring fault finding
2053492.32019-07-01. Service bulletin. SUSPENSION. Air spring fault finding
2053177.32019-07-01. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. All Vehicle Variants - Spurious DTC List
2052785.32019-07-01. Service bulletin. SERVICE BRAKES. Brake noise identification
2051562.42019-07-01. Service bulletin. ELECTRICAL SYSTEM. 12 Volt - Battery condition checks
2051187.32019-07-01. Service bulletin. ENGINE. Poor Engine Running Complaints (Misfires) Petrol Engines Only
2030349-32019-07-01. Service bulletin. WHEELS; STEERING. Mulsanne steering shimmy/vibration - 21 Inch wheels only (USA)
2028254.22017-12-14. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Battery testing-Use of DIN figure when testing OE batteries under warranty

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.