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Service bulletin 2057664/1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10168716
Published by NHTSA2019-12-06
Manufacturer's number2057664/1
Manufacturer's date2019-11-20
NHTSA componentSTEERING; WHEELS; SUSPENSION

NHTSA's summary

Customer statement / workshop findings: Clicking noise from the right and/or left front corner with steering input. Technical background: Verify that the customer complaint matches the video within the Bentley Hub Reference TPI Transaction number 2057664/1. Should the customer complaint match the issue refer to the Measure section of this TPI. Measure: 1) Replace the affected front steering upright and front wheel bearing.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Suspension, Wheels

Vehicles listed
BENTLEY MULSANNE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
2056407/72025-11-06. Service bulletin. Running gear - Noise identification. Condition Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system
2063651/42025-03-08. Service bulletin. Tyre tread/sidewall crack(s)
2063017/42025-03-08. Service bulletin. Road wheel inspection procedure. Condition: In the event a complaint is received regarding road wheel/s condition for example: • Scratches • Corrosion • Damage • Blemishes • Chipping
2056407/62025-03-08. Service bulletin. Running gear - Noise identification. Customer statement: Noise complaint from the suspension and/or steering.
2063651.32023-11-08. Service bulletin. Tyre tread/sidewall crack(s) Customer Statement: -Cracks evident in the sidewall and/or tread pattern (See the examples in Figures 1 and 2 showing cracks within the tread pattern)
2063017.32023-11-08. Service bulletin. Road wheel inspection procedure Customer Statement: In the event a complaint is received regarding road wheel/s condition for example: - Scratches - Corrosion - Damage - Blemishes - Chipping Please refer to the onward instructions
2056407.52023-11-06. Service bulletin. Running gear - Noise identification Workshop Findings: -The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted including the modification of the engine control modules (chip tuning) Check the history of the vehicle to confirm Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work
2053492.102023-06-07. Service bulletin. Air Spring Fault Finding Guidelines Customer Statement: -The front and/or rear suspension appears to have dropped
2053492.92023-04-07. Service bulletin. Air Spring Fault Finding Customer Statement: -The front and/or rear suspension appears to have dropped.
2063651.22022-12-08. Service bulletin. Tyre tread/sidewall crack(s) Customer Statement: -Cracks evident in the sidewall and/or tread pattern Technical Background: -The issue is mainly evident on vehicles with very low usage This is a result of the tyre compound hardening due to the following: -Tyre age -Tyre pressure not adjusted to specification -Low mileage/vehicle usage -Vehicle storage conditions