Service bulletins for the 2021 Bentley Continental
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
813 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Body and frame are shown. Show all
| 2064477/2 | 2021-11-05. Service bulletin. POWER TRAIN; STRUCTURE. Knock/clunk noise from the rear of the vehicle (Rear axle). Customer statement / workshop findings: Knock/clunking noise heard from the rear of the vehicle when changing direction at low speed Technical background: Ensure the fault is as described within the Customer statement Refer to the videos on the Bentley Hub referencing TPI 2064477/- In the event the knock/clunk is as shown within the videos the instructions within the Measure section should be followed noting the following: Video number 4 for TPI 2064477/- (on the Bentley Hub) specifically relates to the symptom described within step 3 of the Measure section (Heatshield in contact with the rear differential) |
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| 2064477/3 | 2021-11-05. Service bulletin. POWER TRAIN; POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL; STRUCTURE. Customer statement / workshop findings: Knock/clunking noise heard from the rear of the vehicle when changing direction at low speed Technical background: Ensure the fault is as described within the Customer statement Refer to the videos on the Bentley Hub referencing TPI 2064477/- In the event the knock/clunk is as shown within the videos the instructions within the Measure section should be followed noting the following: Video number 4 for TPI 2064477/- (on the Bentley Hub) specifically relates to the symptom described within step 3 of the Measure section (Heatshield in contact with the rear differential) |
| 2063353/1 | 2021-11-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; STRUCTURE. Customer statement / workshop findings: Unable to set the passenger side exterior mirror memory when reversing (as per the instructions within the owner handbook) Production change -Owner handbooks for later vehicles/models will be revised -Amended owner handbooks or addendums will not be available for this particular issue |
| 2051526/8 | 2021-11-05. Service bulletin. EQUIPMENT; STRUCTURE; ELECTRICAL SYSTEM. Customer statement / workshop findings: The chrome brightware strip on the veneer face fascia panel of the Bentley Rotating Display (BRD) may appear to be misaligned with the chrome strips on the passenger and drivers side fascia panels. In addition, the gapping and fit between the veneer face fascia panel of the BRD and the passenger and drivers side fascia panels may differ from one side to the other. The minimum functional gaps between the BRD and the passenger/driver fascia and the switch pack if not maintained can impact on the rotational operation of the BRD unit Technical background: The chrome brightware strip is fixed to the veneer face fascia panel with no separate adjustment and as such can appear to be misaligned. The veneer face fascia panel relies on fixed location pins that may be out of tolerance. Rework the veneer face fascia panel to align the chrome brightware strip and/or the gapping between the BRD and the passenger and drivers side fascia panels. |
| 2061605/4 | 2021-11-05. Service bulletin. STRUCTURE:BODY:DOOR; STRUCTURE. Customer statement / workshop findings: Driver or Passenger door creak during close Technical background: Ensure the fault is as described within the Customer statement, refer to the video on the Bentley Hub referencing TPI 2061605/- In the event the symptom is as shown the instructions within the Measure section should be followed NOTE: The video shown on the Bentley Hub is for reference purposes only, the symptom is the same regardless of vehicle type shown |
| 2064791/1 | 2021-11-05. Service bulletin. SUSPENSION; STRUCTURE; STRUCTURE: UNDERRIDE. Customer statement / workshop findings: Knocking noise from the underside of the vehicle (front and/or rear) when driving on uneven road surfaces. Technical background: Verify that the customer complaint matches the sound file within the Bentley Hub - Reference TPI Transaction number 2064791/- The noise present in the sound file can be caused by worn anti roll bar bushes, the noise can appear when driving over an uneven road surface or during a large suspension input for example: -Speed humps or potholes If the customer complaint occurs and the noise can be clearly assigned to the noise within the sound file - Refer to the instructions within the Measure section of this TPI |
| 2061605/3 | 2021-11-04. Service bulletin. STRUCTURE; LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR. Driver/Passenger door creak on close. Customer statement / workshop findings: Driver or Passenger door creak during close Technical background: Ensure the fault is as described within the Customer statement, refer to the video on the Bentley Hub referencing TPI 2061605/- In the event the symptom is as shown the instructions within the Measure section should be followed. |
| 2060120/5 | 2021-10-07. Service bulletin. STRUCTURE; LATCHES/LOCKS/LINKAGES. Convertible hood cannot close - Header trim flap eyelet broken. Customer statement / workshop findings: Convertible hood cannot close/latch due to a broken eyelet. The eyelet is part of the trim flap assembly. TIP: In the event the hood is required to be closed prior to conducting the repair within this TPI, the operative should follow the manual assist procedure to allow the hood to fully close and latch as per the video located within the Bentley Hub reference TPI2060120/-. IMPORTANT: Great care must be taken when conducting the manual assist procedure. Technical background: Before conducting the instructions within this TPI, the operative must check and confirm that EC06 (SC21/24) is VIN applicable. In the event that EC06 (SC21/24) is VIN applicable the operative must conduct the Service Campaign to completion. NOTE: In the event thatEC06 (SC21/24)is not VIN applicable the operative must follow the instructions within this TPI(2060120/-) once complete the operative must raise a Technical DISS query stating the following: -EC06 (SC21/24) was VIN applicable and was conducted to completion Or -EC06(SC21/24) was not VIN applicable however the instructions within this TPI (2060120/-) were successfully conducted to completion. A kit of parts to replace the right and left hand trim flaps is now available. NOTE: The trim flaps should be replaced in pairs. |
| 2053428/5 | 2021-10-06. Service bulletin. POWER TRAIN; STRUCTURE. Vibration noise from the powertrain when park or neutral is selected. Customer statement / workshop findings: Vibration/Tizzing noise from the powertrain area when the vehicle is in Park or Neutral, the noise typically disappears in Drive Technical background: The noise is caused by contact between the transmission cooler pipes and the front subframe |
| 2053351/7 | 2021-10-06. Service bulletin. ENGINE AND ENGINE COOLING; STRUCTURE. Buzzing noise from engine area. Customer statement / workshop findings Workshop findings: Buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or outside of the vehicle in normal circumstances. Technical background: A buzzing noise can be generated by the oil pump when the engine is running at idle. Measure: Test a comparable vehicle with the same Engine derivative. If the same noise is apparent on the comparable vehicle and no oil pressure warnings or relevant DTCs are stored then the noise can be considered a characteristic of the vehicle and no further action should be taken. |
| 2052431/7 | 2021-10-06. Service bulletin. EQUIPMENT; STRUCTURE:INTERIOR PANELS:DASHBOARD; STRUCTURE. New Continental GT and GTC - Rattle / Buzzing Noise - Head-Up display. Customer statement / workshop findings: Rattle / buzzing noise from Control Unit for Head-Up display - dashboard upper trim panel. Technical background: Several known conditions may cause Rattle / buzzing noise from dashboard upper trim panels. - Relative movement between Control Unit for Head-Up Display and associated Trim Ring Figure 1 - Contact between the dashboard and dashboard upper trim panel. - Head-up Display internal fault |
| 2062257/2 | 2021-10-06. Service bulletin. LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM; STRUCTURE. Keyless door entry does not work - Front Outside Door Handle - Touch Sensor DTC present within address 0046 Customer statement: Keyless entry does not work Workshop findings: Front Outside Door Handle Touch Sensor open circuit DTCs present within address 0046 |
| 2061972/2 | 2021-10-06. Service bulletin. EQUIPMENT; STRUCTURE. Styling specification - New Continental GT and GTC - Mulliner specification Customer statement / workshop findings: Customer request to install the fitment of the styling specification to 21 Model year Mulliner variants of the New Continental GT and New Continental GTC Technical background: The fitment of the styling specification to the Mulliner variant of the New Continental GT and New Continental GTC is not certified for this vehicle type. |
| 2063992/2 | 2021-10-06. Service bulletin. EQUIPMENT; STRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY. New Continental GTC - Wind noise between 50 - 70 mph - Above the driver/front passengers head Customer statement / workshop findings: When the convertible roof is closed, wind noise can be heard above drivers/front passengers head, when driving at approximately 50-70 mph Technical background: The issue in some cases can be related to the roof frame seal |
| 2057841/3 | 2021-10-06. Service bulletin. VISIBILITY; STRUCTURE. Windscreen replacement criteria whilst under manufacturers warranty Customer statement / workshop findings: Windscreen cracked/damaged Technical background: Please refer to the instructions within the Measure section of this TPI in the event that a windscreen is cracked/damaged NOTE: The instructions MUST be followed to help the retailer clarify if the windscreen should be replaced under manufacturers warranty (Stress crack) or Customer pay/insurance (external influence damage) |
| 2057730/3 | 2021-10-06. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT; STRUCTURE; ELECTRICAL SYSTEM. Hands free boot not operating - Open and Close Customer statement / workshop findings: Hands free boot not operating, the function to open and close the boot does not work Technical background: Coding for the hands free boot function has not been enabled. |
| 2060652/4 | 2021-10-06. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. New Continental GT -Boot open/close function inoperative Customer statement / workshop findings: Boot operational issues for example: The boot does not open or close as expected. Technical background: VERY IMPORTANT: Please ensure all VIN applicable TPIs and VIN applicable Service Campaigns are checked and conducted prior to conducting the instructions within this TPI. NOTE: The operative MUST submit the following information to a new DISS query or an existing query relating to boot operational issues. -Completed checklist(as per the Measure section). -Images of the vehicle condition - In particular the boot area (Ensure license plate and VIN details are not visible). -Video of the failure NOTE: Please capture the rear of the vehicle for at least one open/close operation (when possible) before zooming or moving in closer to the issue, the video MUST be recorded in a quiet environment. -Battery health (Print out of the results). NOTE: Please ensure any other findings or issues relating to the boot are clearly described within the DISS query. Do Not submit or update the DISS query unless ALL information (as previously requested) is attached. |
| 2056582/4 | 2021-10-06. Service bulletin. STRUCTURE. Interior trim - Creak and rattle - Noise identification Customer statement: Noise complaint from the interior Workshop findings: The noise can be reproduced and clearly assigned to the interior Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work |
| 2052092/5 | 2021-10-05. Service bulletin. STRUCTURE; LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM. New Continental GT - Door soft close functionality. Customer statement / workshop findings Correct functionality and restrictions of the door soft close system need to be understood to prevent unnecessary customer complaints. Correct operation/function restrictions: The soft close feature is designed to minimalize effort when closing the door. This feature operates automatically. If a door is closed with insufficient force to engage fully, i.e. the door is only closed to the first catch position, the feature will automatically motor the door fully closed. Soft close operation works as per any other motor system. If you work or stress the motor whilst mid-operation the motor could stop working until it is reset (i.e. if you shut the door and re-open it before the soft close has fully engaged into position). If the door is operated over 40 times in less than 10 minutes, soft close operation will be deactivated for the next 10 minutes. If the soft close system does stop functioning through customer misuse, there may be a DTC code stored in the memory, the fault will be active until the ignition is cycled. The DTC will be logged in the relevant door control module memory but will not inhibit the door operation and can be ignored. The DTC will read B122D29: Lock unit for central locking, Implausible signal. |
| 2051748/9 | 2021-10-05. Service bulletin. STRUCTURE. New Continental GT - Wind noises. Customer statement / workshop findings: Wind noises at high speeds Workshop findings: Wind noises apparent at high speeds due to window glass settings/incorrectly fitted seals. Technical background: Possible wind noises in the following areas shown in Figure 1. |
| 2051776/3 | 2021-10-05. Service bulletin. STRUCTURE. New Continental GT- Key blade can be difficult to remove from key fob. Customer statement / workshop findings: Key blade can be difficult to remove from key fob. Technical background: Deviations in the key blade and key fob assembly could make it difficult to remove the key blade. Measure: This concern is currently under investigation within the factory. Postpone repairs-please do not replace the key or key blade. A groundless parts replacement under warranty will be redebited. This TPI will be updated as soon as more information is available. |
| 2051712/6 | 2021-10-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM; STRUCTURE. New Continental GT 48V anti-roll bar cable routing. Customer statement / workshop findings: The 48 volt electrical supply cable looks as if it is trapped between the cross brace and transmission heat shield but is the correct condition. Measure: The 48 volt supply cable (1 ) to the anti-roll bar may appear to be trapped between the front subframe and the engine undersheet (arrows). See Figure 1. This would be visible on the LH underside of the vehicle and is the normal condition for this routing of cable. Do NOT raise a DISS technical query for this concern. |
| 2051526/7 | 2021-10-05. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE. Rotating screen alignment. Customer statement / workshop findings: The chrome brightware strip on the veneer face fascia panel of the Bentley Rotating Display (BRD) may appear to be misaligned with the chrome strips on the passenger and drivers side fascia panels. In addition, the gapping and fit between the veneer face fascia panel of the BRD and the passenger and drivers side fascia panels may differ from one side to the other. Technical background: The chrome brightware strip is fixed to the veneer face fascia panel with no separate adjustment and as such can appear to be misaligned. The veneer face fascia panel relies on fixed location pins that may be out of tolerance. Rework the veneer face fascia panel to align the chrome brightware strip and/or the gapping between the BRD and the passenger and drivers side fascia panels. |
| 2051524/3 | 2021-10-05. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. New Continental GT - Adjustable rear spoiler fails to operate. Customer statement / workshop findings: Adjustable rear spoiler fails to operate Technical background: Diagnostic Trouble Code (DTC) logged in the Aerodynamics Control Unit (Address 6B) - The DTC is B18AC19 Motor for rear spoiler drive 1 Current High |
| 2060646/3 | 2021-10-02. Service bulletin. EQUIPMENT:ELECTRICAL; STRUCTURE:BODY:TRUNK LID. New Continental GTC - Boot open/close function inoperative Customer statement / workshop findings: Boot operational issues for example: The boot does not open or close as expected Technical background VERY IMPORTANT: Please ensure all VIN applicable TPIs and VIN applicable Service Campaigns are checked and conducted prior to conducting the instructions within this TPI NOTE: The operative MUST submit the following information to a new DISS query or an existing query relating to boot operational issues -Completed check list -Images of the vehicle condition - In particular the boot area (Ensure license plate and VIN details are not visible) -Video of the failure NOTE: Please capture the rear of the vehicle for at least one open/close operation (when possible) before zooming or moving in closer to the issue, the video MUST be recorded in a quiet environment -Battery health - Print out of the results NOTE: Please ensure any other findings or issues relating to the boot are clearly described within the DISS query Do Not submit or update the DISS query unless ALL information (as previously requested) is attached |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.