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Service bulletins for the 2013 Audi Q7

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1239 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
A911594 2036576-2017-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 14-28 dated March 6, 2014. MMI freezes or crashes and restarts when telephone address book is searched. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
A661546 2030471-2017-10-25. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 66 number 13-30 dated June 4, 2013. Customer may report that the license plate attachment screws do not install properly. License plate mounting bracket threaded inserts stripped.
A661549 2030471-2017-10-25. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 66 number 15-46 dated February 19, 2015. Customer may report that the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate-length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the screw and/or excessive screw length.
A171558 2038119-2017-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 17 number 14-52 dated September 2, 2014. The message "Oil minimum warning, add one quart of oil" appears in the instrument cluster, but the oil level is above the minimum level (when measured with special tool T40178). There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective.
A911588 2026390-2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded. When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. When music is streamed to the MMI system with the Bluetooth A2DP connection, the music intermittently pauses or seems to skip. The condition goes away once the phonebook transfer is completed. The MMI uses a limited portion of the total memory to convert the name and phone number fields of downloaded contacts into a voice command (text to speech). Extensive processing takes place if too many letters are used in the first and last name fields or if numbers or special characters are entered. The remaining memory is dynamically assigned to different applications which can also affect the capacity of the voice command processing. The MMI does not respond until the process is completed or it may freeze if phonebook fields are too large or do not follow typical formatting. In addition, the text-to-speech capacity is exceeded and the voice recognition system is rendered inactive.
A911586 2039476-2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 15-76 dated March 3, 2015. The customer complains that the Audi Connect Online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service when some metropolitan areas. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and Q5 vehicles. For 2012-2013 A6 and A7 vehicles, see TSB 2039515. Recently, T-Mobile (the service provider for Audi Connect) has repurposed some of the GSM spectrum (3G on 2100Mhz band) to maximize 4G LTE coverage in the Indianapolis metropolitan area. Devices that do not support 3G service on the 1900MHZ band (including MMI main units of the vehicles to which this bulletin applies) will only receive 2G service when the switch is completed. The change currently only affects the markets listed above, but will affect other markets in coming years. This bulletin will be updated to include these markets as changes occur.
A911583 2030465-2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013. Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814. This bulletin only applies to vehicles with MMI3G+ Navigation (PR Number "7T6") and to vehicles with MMI3G+ Navigation, but without Audi Connect (PR Number "7T6" with additional PR code of "PND"). Continual improvements to MMI software provides solutions to issues experienced in the field.
A901554 2040593-2017-10-21. Service bulletin. STEERING:ELECTRIC POWER ASSIST SYSTEM; EQUIPMENT:ELECTRICAL. Customer reports that the ignition sporadically cannot be switched on. DTC 00456 (Access/start control module -J518- no communication) is found in several control modules or the access/start authorization control module, J518 (address word 05), identifies itself with implausible data can be found through guided fault finding (GFF). If no communication is possible, activate the bus by switching on the hazard warning lights. It should now be possible to carry out a diagnosis. If DTC 00288 (Steering column lock actuator-N360, faulty) is logged in the access/start authorization control module, J518 (address word 05), this bulletin does not apply. Proceed according to GFF. Incorrect software.
A871563 2010146-2017-10-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.
A911582 2029903-2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: CAMERA SYSTEM. Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off. The guidelines used for parking are fuzzy, distorted, or pixelated when compared with the guidelines displayed on another vehicle?s MMI.
A911580 2036575-2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Supersedes Technical Service Bulletin Group 91 number 14-27 dated March 4, 2014. The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice recognition system does not easily recognize commands spoken by the driver. This condition can be consistent or intermittent. Multiple voice recognition training sessions can be stored in the MMI for different users when different phones are Bluetooth-paired during each training session. If no phone is paired, the training session will be stored under a default profile. This profile will be used each time the voice recognition system is used without a phone being paired to the MMI. This TSB is informational only and not applicable to any Audi warranty.
A911578 2011500-2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat".
A911576 2039476-2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. The customer complains that the Audi Connect Online service only reaches 2G service within the Indianapolis metropolitan area. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and Q7 vehicles. For 2012-2013 A6 and A7 vehicles, see TSB 2039515. A telephone module that supports 3G service on the 1900MHZ band was installed beginning with model year 2014 vehicles.
Email - Audi 3.02017-10-04. Service bulletin. EQUIPMENT. This is an email covering the 3.0L TDI terms of the settlement. It gives you links that cover FAQs avout the settlement.
Email - Audi TDI2017-10-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This is an email detailing the Audi TDI Goodwill Package that is extended to 3.0L TDI Customers. The email also included the dealer information letter, dealer FAQs, and sample customer letters.
EMAIL - TDI INFO2017-06-20. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. EMAIL TO DEALERS EXPLAINING THAT THE REGISTRATION PERIOD FOR THE TDI GOODWILL PACKAGE FOR THE 3.0L TDI HAS BEEN EXTENDED.
A911667 2030465-2017-06-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING TIPS FOR VARIOUS ISSUES WITH THE MMI3G+ FUNCTIONALITY.
A201677203559132017-03-17. Service bulletin. EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY. THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO ADJUST THE FUEL LINES TO PREVENT A RATTLING SOUND FROM THE FUEL TANK AREA.
EMAIL UPDATE2017-03-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE. THIS EMAIL GIVES AN UPDATE ON THE CONSUMER SETTLEMENT PROGRAM WITH REGARDS TO 2.0L AND 3.0L TDI VEHICLES.
A911676203591232017-03-15. Service bulletin. BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. THIS BULLETIN PROVIDES TROUBLESHOOTING FOR AN INCORRECTLY CODED TOP VIEW / CORNER VIEW CAMERA SYSTEM.
A911639204201332017-03-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DIAGNOSE AND RESOLVE ISSUES WITH AUDI CONNECT ONLINE DESTINATION SEARCH, GOOGLE EARTH NAVIGATION VIEW, AND INRIX ONLINE TRAFFIC.
A171672203811962017-03-02. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY. THIS TECHNICAL SERVICE BULLETIN INSTRUCTS THE READER TO TEST FOR AND REPLACE A DEFECTIVE OIL LEVEL SENSOR.
A201677203559132017-02-28. Service bulletin. EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY. THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO ADJUST THE FUEL LINES TO PREVENT A RATTLING SOUND FROM THE FUEL TANK AREA.
EMAIL - TDI UPAT2017-02-24. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS EMAIL GIVES AN UPDATE ON THE CURRENT EMISSIONS ISSUES WITH REGARDS TO 2.0L AND 3.0L TDI VEHICLES.
2013 Q72016-06-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.