Service bulletins for the 2012 Audi Q7
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1131 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Equipment and accessories are shown. Show all
| Campaign Circula | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. In some vehicles, corrosion can form in the differential pressure sensor, causing the Malfunction Indicator Light (MIL) to come on. If the MIL is on because of this issue, a vehicle will not pass an IM (emissions) inspection. In some vehicles under certain driving conditions, the MIL may come on due to an issue with the Engine Control Module (ECM) software. If the MIL is on because of this issue, the vehicle will not pass an IM (emissions) inspection. Update ECM software and/or replace the differential pressure sensor. |
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| A911396 2026390- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 12-38 dated March 2, 2012. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes in one of the following scenarios: * After the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), the screen freezes briefly. * After the ignition is switched on (shortly after the phone automatically reconnects with the vehicle). * After the phonebook has downloaded. * When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. The command "Call <Name from directory>" is a global MMI command that is available in the telephone menu and main menu screens. If either menu is displayed, the message can appear when the voice recognition button (push to talk) on the steering wheel is pressed. |
| A961367 2019260- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 96 number 12-37 dated June 11, 2012. The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer's door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 Model Years 2005 - 2006 and A3 Model Year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer's HomeLink® opener system is using an alternate code. The handheld transmitter's programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal. |
| A961368 2029384- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 96 number 13-64 dated June 20, 2013. The customer is able to program one or more of the Homelink buttons using their garage door remote, but after a few days or weeks, one or more of the programmed Homelink buttons no longer functions. The LED on the Homelink button that is no longer functioning now flashes slowly, indicating that no programming is stored. The customer's transmitter operates at 295Mhz. No DTCs are stored in any control units. At the workshop, the Homelink system can be programmed to the workshop garage door successfully. No trouble is found. The garage door opener control module, J530, was designed with an operational frequency range in which the 295Mhz frequency works correctly during the initial programming of the system. Over time, the transmitting frequency can drift out of range (especially in warmer climates), causing the system to lose its programming. |
| A911392 2030947- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 12-61 dated September 25, 2012. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype®, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone gets the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call assuming the phone is not responding. |
| A851313 2032579- | 2017-11-17. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 85 number 13-12 dated January 22, 2013. The air distribution fins in either of the outer instrument panel vents do not adjust. The fins may be broken or loose and cause a rattling sound. The fins may also be missing. This condition arises due to a tolerance issue with the components in the mechanism during production. |
| A571382 2017082- | 2017-11-17. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 57 number 11-55 dated August 22, 2011. Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced. If other senders operate in the same frequency range (mobile phones, TV stations, wireless headphones, baby monitors, other vehicle remote controls, etc.), the remote control key may have been temporarily switched off because a clear identification of the remote control key is not possible. This is necessary to prevent an unintentional unlocking of the vehicle by other unrelated senders. |
| A001348 2002047- | 2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Supersedes Technical Service Bulletin Group 00 number 11-19 dated April 8, 2011. This TSB contains information on technician preparation when calling the Audi Technical Assistance Center |
| A911380 2032706- | 2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 13-73 dated January 25, 2013. Customer complains of a "popping" noise from the radio followed by 10-15 seconds of no audio. The concern can happen in any audio source. Vehicle is equipped with MMI 3G or MMI 3G+ infotainment systems. Vehicle is not equipped with Bose or Bang & Olufsen sound systems. An ignition cycle is not required for audio to resume.The problem originates in the HD radio code, which can create a "resetting" within the radio unit. Because the tuner is always active in the background, the problem can occur regardless of the audio source or if the HD radio is on or off. It can also occur at any point that the MMI is on, but not necessarily active. For example, the customer opens a door and the MMI starts up. Even though the system is not ?on? because the ignition is not active, the tuner is running and can create the effect. |
| Email Mandatory | 2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains the important email to all Audi dealership personnel in regards to the immediate madatory stop-sale order that is in effect to all vehicles from 20110-2015 that have a 2.0L TDI engine. |
| A871570 2041717- | 2017-11-17. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 87 number 15-67 dated August 19, 2015. This bulletin applies to any repair that requires replacement of the air conditioning compressor. Any replacement of A/C compressors?regardless of the reason for failure?must include an ODIS GFF cooling performance test plan of the A/C system with documentation of the recovered refrigerant volume. This GFF test plan requirement is mandatory without exception. |
| Scheduled Maint | 2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains the scheduled maintenance intervals. The first scheduled service is due at 5,000 miles (8,000 km) or 1 year after delivery, whichever occurs first. Thereafter, all remaining scheduled services are due every 10,000 miles or 1 year after previous service, whichever occurs first. |
| A511510 2009967- | 2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Supersedes Technical Service Bulletin Group 51 number 15-09 dated October 2, 2015. Instructions for vehicle inspection, protection removal, and detailing. |
| A511509 2009967- | 2017-11-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Supersedes Technical Service Bulletin Group 51 number 13-07 dated September 30, 2013. Instructions for vehicle inspection, protection removal, and detailing. |
| A911528 2042013- | 2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Supersedes Technical Service Bulletin Group 91 number 15-17 dated September 29, 2015. While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. The following message appears in the MMI: ?This service is currently unavailable. Please try again later.? The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Additionally, if the vehicle is a model year 2016 A6, A7, or TT, the customer may not be able to see speed and flow traffic information in the navigation map screen, and may consistently see that no traffic reports are available. For these vehicles, traffic is provided by INRIX online. |
| A911526 2042097- | 2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). The traffic feature in the MMI navigation is inoperative. If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have developed. This bulletin provides an overview of the different systems and the basic checks that can be performed to diagnose complaints related to traffic in the MMI navigation system. |
| A001578 2021205- | 2017-11-17. Service bulletin. EQUIPMENT:OTHER:LABELS. Supersedes Technical Service Bulletin Group 00 number 10-05 dated June 14, 2010. VIN plate and/or B-Pillar Safety Certification label requires replacement. |
| A911524 2026611- | 2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 12-46 dated July 10, 2012. This Technical Bulletin provides an overview of HD Radio technology and terminology. The |
| A911387 2024683- | 2017-11-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Supersedes Technical Service Bulletin Group 91 number 10-68 dated October 26, 2010. The MMI control knob joystick is loose or has fallen off. Only vehicles with navigation and without MMI touch are affected. |
| A941296 2027773- | 2017-11-08. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS; EQUIPMENT; ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 94 number 12-69 dated March 15, 2012. Part or all of the daytime running lights do not work on vehicles with LED DRLs. For vehicles with halogen DRLs, please reference TSB 2017488, 94 Halogen Daytime running lights do not work. In the past, the daytime running light bulbs were a serviceable part. In this application, the LED strip cannot be replaced, and may have an associated control module. This TSB is for servicing information only. |
| A941298 2028277- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING:HEADLIGHTS; EQUIPMENT. Supersedes Technical Service Bulletin Group 94 number 12-91 dated October 24, 2012. Considerable moisture present in headlamp. The moisture disappears only after extended drives (greater than 10 minutes). No external damage to headlamp which could introduce moisture. Humid air settles on the inside of the glass, causing moisture to appear on the inside of the headlamp lens. Because of the headlamp circulation system, outside air is allowed to flow through the headlamps. The open, water-protected ventilation system (needed for pressure compensation) creates different ? climate zones? inside the headlamp, where the lens is either warmed up by the light or cooled down by passing air. When high air humidity and temperature differences exist between the inside of the headlamps and the outside, condensation can form on the inside of the lens, especially in cold and wet weather. The moisture in the headlamps can be compared with condensation on the windshield, which is cleared by the "defroster vent". This moisture buildup can happen for example: after a car wash, after steam cleaning of the engine or the front end, or after overnight temperature changes. This condition is more easily visible with headlamps made from clear glass. The moisture is an optical condition which does not affect the headlamp function (light performance) and does not lead to corrosion nor does it lead to damage of the internal headlamp parts. This condition is common to all exterior vehicle lights, and can occur on every headlamp, fog lamp, or rear lamp. |
| A571279 2018737- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Supersedes Technical Service Bulletin Group 57 number 10-32 dated September 9, 2010. Customer may complain that the vehicle locks itself when removing the key from the ignition lock. When removing the ignition key from the ignition, the customer may unintentionally operate the lock button of the remote key. With the S contact in the ignition lock off (key is removed), the central locking will resume to respond to signals from the remote key. MVB 17 in electric control unit address $46 (Comfort System Central Control Module) can be used for argumentation. The last received central locking command is stored in this MVB. A value of ?2? indicates a locking command last sent from the remote key. With the Autolock feature, MVB 17 is overwritten. Therefore MVB 17 must be read immediately after the complaint. |
| A911263 2021151- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 91 number 11 ? 83 dated April 15, 2011. The customer may report that the illumination of the dash insert, the air conditioning control panel or the inside light flickers when briefly pressing the accelerator in P or N or when shifting down while driving downhill. Only vehicles with PR number 8GH may be affected. When high electricity consumers are switched off and the battery is fully charged, the energy generated by the alternator is sometimes too great for the power system to absorb. This may lead to briefly increased voltage, and the lights mentioned above may briefly flicker. This characteristic is caused by the alternator design and is a normal condition of the vehicle. |
| A911265 2030465- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 12-59 dated September 24, 2012. MMI system randomly freezes and/or resets. DVD Changer playback inoperative after bus sleep (A8 only). HD Radio does not playback in stereo. HD Radio experiences poor blending between digital and analog signals. Google Earth does not properly update the maps after leaving an area of 2G or poor cellular reception. The lower MMI display flickers when an iPod is connected and the Function or Settings menu is selected and the vehicle is stationary. Bluetooth® will not automatically reconnect to certain iPhone models after vehicle sleep. Surround settings are lost after ignition cycle (vehicles equipped with BOSE® sound systems only). This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the SIM card slot on the faceplate of the front MMI mainunit. Continual improvements to MMI software provides solutions to issues experienced in the field. |
| A171234 2030197- | 2017-11-08. Service bulletin. EQUIPMENT; ENGINE. Supersedes Technical Service Bulletin Group 17 number 12-33 dated November 21, 2012. Engine oil consumption too high. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner? s Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature, and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. Under certain driving conditions internal engine pressure conditions in the 3.0 TFSI engine can negatively influence the rate of oil consumption. This condition can occur while the vehicle is operated in metro driving conditions, for example: Stop and go traffic with extended idle periods. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.