WenmarOpen by Wenmar Pro

Service bulletins for the 2015 Audi Q5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1105 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
A911438 2033780-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 13-83 dated May 2, 2013. Apple® devices with the new 8-pin plug will not play videos using the Audi Music Interface. The current Apple devices have a new plug assignment: the 30-pin plug has been replaced with an 8-pin plug. The old plug used an analog video transmission, whereas the new plug uses a digital video transmission that is not supported by the Audi Music Interface.
A911437 2030947-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-92 dated July 16, 2013. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype®, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone receives the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call because it assumes that the phone is not responding.
A911436 2027903-2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 12-55 dated August 13, 2012. The most recent calls are not shown in the call lists of the vehicle. Call lists are not shown. The phone book (Directory) in the vehicle is not updated. The phone book is not downloaded to the vehicle. Vehicles with MMI 3G+ are affected.
A911431 2023006-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:WIRING. Supersedes Technical Service Bulletin Group 91 number 11-08 dated August 22, 2011. The parking aid system does not work. DTCs may be logged in parking aid control unit for disruption/short circuit to ground. The wire harness for the parking aid system may have been damaged when the front license plate frame was installed.
A911430 2017425-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 10-08 dated March 18, 2010. On generation III Concert and Symphony radios , the control knob or volume knob is broken or loose. Knobs may be damaged by outside influence.
A171449 2028440-2017-11-08. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Supersedes Technical Service Bulletin Group 17 number 12-26 dated January 20, 2012. When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.
A961482 2036344-2017-11-08. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. The vehicle's anti-theft alarm sounds when the driver door is unlocked with a mechanical key. No DTCs are stored. The keyless remote was not used to unlock the vehicle. In order to minimize current draw after the ignition has been turned off, the electronics system of the vehicle goes into sleep mode. During this time, each module monitors the CAN bus more slowly than when the electronics system is awake. Because the system is being monitored more slowly, there is a delay in the waking of the central locking system. This delay causes a delay in the disabling of the anti-theft alarm system when the manual key is used. If the key is turned in less than a quarter of a second, the system can unlock the vehicle even though the anti-theft alarm has not been disabled.
A941434 2036670-2017-11-08. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING:HEADLIGHTS. The high beam is inoperative on one side of the vehicle. The low beams operate correctly. A warning may appear in the instrument cluster. DTCs may be present in the central electrics control module, J519 (address word 09). The connection for the high beam shutter is not connected in the affected headlight.
A911429 2026888-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 12-50 dated August 1, 2012. Echo effects, caller on either end cannot hear conversation, sound distortion or feedback, and the sound is distorted, hisses, or scrapes occur during a phone call. This bulletin provides guidelines for analyzing the call quality of the Bluetooth system in the vehicle, and is not applicable to any Audi warranty.
A911428 2036576-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 14-26 dated February 24, 2014. The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when a phone is connected to the vehicle via Bluetooth when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system). This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
A911427 2036575-2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently in vehicles with MMI3G+ Navigation, and in vehicles with or without Audi connect. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again in vehicles with Audi connect. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered.
A691428 2023323-2017-11-08. Service bulletin. AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; AIR BAGS. Supersedes Technical Service Bulletin Group 69 number 13-26 dated October 21, 2013. After the airbag control module (J234) has been replaced, the control unit cannot be coded via SVM spec/actual. An SVM code is required to code and parameterize the new service replacement airbag control module. Each model's SVM code is provided in a parts bulletin (GP bulletin), which should have been referenced through ETKA when the module was replaced. The control module cannot be coded until the SVM code has been executed. If the SVM code was not acquired through the GP bulletin in ETKA, follow the instructions in the Service section of this bulletin to update the control module.
A941432 2017806-2017-11-08. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING:BACK UP LIGHTS. Supersedes Technical Service Bulletin Group 94 number 13-19 dated May 23, 2013. The light bulb warning light is displayed in the instrument cluster with the ?Vehicle lights: malfunction? message. DTCs are stored in the vehicle electrical system control module. Exterior lights are functioning properly. If the headlight switch is moved to an intermediate position and remains there, the light bulb warning light and the error message appear after approximately ten seconds. Once displayed, the message turns off after approximately five seconds. The light bulb warning light turns off only after the headlight switch is turned to a defined position, and the status of DTC 03280 or DTC 01800 are changed to sporadic. After 40 driving cycles without an implausible signal detected, the DTCs are automatically cleared.
A911424 2020399-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 91 number 09-30 dated April 14, 2009. The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle.
A911419 2026895-2017-11-08. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 11-16 dated October 5, 2011. During a Bluetooth call, the sound is difficult to hear for the other party. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.
A011463 2033630-2017-11-08. Service bulletin. ENGINE; ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 01 number 13-86 dated April 15, 2013. The MIL is on. There is a rough idle. DTCs are stored in the ECM. Engine may have reduced performance without significant loss of power or stalling. Because there are a number of different misfire faults (unrelated to ignition coil operation) that could cause the MIL to illuminate, proper Guided Fault Finding (GFF) misfire diagnosis must be followed before any ignition coils are replaced.
A011462 2036169-2017-11-08. Service bulletin. ENGINE. Supersedes Technical Service Bulletin Group 01 number 14-59 dated January 21, 2014. The MIL is on. DTC may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise.
A011459 2036169-2017-11-08. Service bulletin. ENGINE. Supersedes Technical Service Bulletin Group 01 number 14-55 dated January 8, 2014. The MIL is on. DTC P0087 may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise.
A011455 2036169-2017-11-08. Service bulletin. ENGINE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. The MIL is on. DTC P0087 may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise. Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20° F (-7° C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?.
741312 2004327-42017-11-03. Service bulletin. STRUCTURE; EQUIPMENT. Supersedes Technical Service Bulletin Group 70 number 08-39 dated December 4, 2008. Leather upholstery is dirty or stained.
Scheduled Maint2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This document contains the scheduled maintence intervals.
PDI - 2015 All A2017-10-31. Service bulletin. EQUIPMENT:ELECTRICAL. This document contains the Audi vehicle detail report. DO NOT use accessories (radio, etc.) while performing detail, as this can discharge the battery. Refer to TSB 2009967 for Detailer responsibilities, specific use of chemicals, and for part numbers to order materials. Only operate power convertible top with engine running to conserve battery power (A5/S5 Cab, R8 ONLY) DO NOT allow convertible top to remain in a partially opened or partially closed position for longer than 5 minutes. This will cause the top to stop functioning and will require service (A5/S5 Cab, R8 ONLY) DO NOT treat vehicle parts painted with matte finish paint using polishing materials or hard wax. NEVER use protective wax. It can destroy the matte finish effect. Only use a microfiber cloth for cleaning (R8 ONLY).
A911318 2036040-2017-10-31. Service bulletin. BACK OVER PREVENTION: WARNINGS. Customer complains that the parking aid sporadically warns of obstacles when none exist. Only vehicles with standard bumpers are affected. S-line (PR number 2K7 or 2K8) and S model (PR number 2K3 or 2K4) bumpers are not affected. A boundary layer between warm and cold air is recognized as an obstacle (e.g., hot exhaust gases in cold weather).
A911308 2028190-2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Supersedes Technical Service Bulletin Group 91 number 11-28 dated December 9, 2011. Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory-available options.
A911304 2013422-2017-10-31. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 12-49 dated July 31, 2012. The Bluetooth® telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.