WenmarOpen by Wenmar Pro

Service bulletins for the 2014 Audi Q5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1389 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
A911431 2023006-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:WIRING. Supersedes Technical Service Bulletin Group 91 number 11-08 dated August 22, 2011. The parking aid system does not work. DTCs may be logged in parking aid control unit for disruption/short circuit to ground. The wire harness for the parking aid system may have been damaged when the front license plate frame was installed.
A911430 2017425-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 10-08 dated March 18, 2010. On generation III Concert and Symphony radios , the control knob or volume knob is broken or loose. Knobs may be damaged by outside influence.
A961482 2036344-2017-11-08. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. The vehicle's anti-theft alarm sounds when the driver door is unlocked with a mechanical key. No DTCs are stored. The keyless remote was not used to unlock the vehicle. In order to minimize current draw after the ignition has been turned off, the electronics system of the vehicle goes into sleep mode. During this time, each module monitors the CAN bus more slowly than when the electronics system is awake. Because the system is being monitored more slowly, there is a delay in the waking of the central locking system. This delay causes a delay in the disabling of the anti-theft alarm system when the manual key is used. If the key is turned in less than a quarter of a second, the system can unlock the vehicle even though the anti-theft alarm has not been disabled.
A911429 2026888-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 12-50 dated August 1, 2012. Echo effects, caller on either end cannot hear conversation, sound distortion or feedback, and the sound is distorted, hisses, or scrapes occur during a phone call. This bulletin provides guidelines for analyzing the call quality of the Bluetooth system in the vehicle, and is not applicable to any Audi warranty.
A911428 2036576-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 14-26 dated February 24, 2014. The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when a phone is connected to the vehicle via Bluetooth when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system). This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
A911427 2036575-2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently in vehicles with MMI3G+ Navigation, and in vehicles with or without Audi connect. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again in vehicles with Audi connect. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered.
A911424 2020399-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 91 number 09-30 dated April 14, 2009. The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle.
Reference-Oil Ca2017-11-03. Service bulletin. ENGINE; EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains the Audi oil capacity chart.
Reference-2014 N2017-11-03. Service bulletin. EQUIPMENT; TIRES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains the Audi normal load condition tire pressure table.
PDI - 2014 Q5-Q52017-11-03. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains the Audi technician report checklist. All items must be completed prior to customer delivery by an Audi technician. Refer to the Special functions tab of ODIS Diagnosis using GFF for the PDI function tests. Audi recommends using an Audi approved battery charger to prevent excessive battery discharge during inspection.
PDI - 2014 Q5-Q52017-11-03. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains the Audi delivery guidelines checklist.
PDI - 2014 All M2017-11-03. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains the Audi vehicle condition report checklist.
PDI - 2014 All M2017-11-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This document contains the Audi vehicle detail report checklist.
A871346 2035582-2017-11-03. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING. The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.
741312 2004327-42017-11-03. Service bulletin. STRUCTURE; EQUIPMENT. Supersedes Technical Service Bulletin Group 70 number 08-39 dated December 4, 2008. Leather upholstery is dirty or stained.
Scheduled Mainte2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This document contains the scheduled maintence intervals.
Normal Load Cond2017-10-31. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES. This document contains the Audi normal load condition tire pressure table.
A911314 2013790-2017-10-31. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 11-25 dated November 29, 2011. The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during production. To prevent theft of the DVD during transportation, the eject button of the navigation drive is disabled. The navigation system itself (e.g., route guidance) functions as specified. The eject buttons of vehicles without DVD-based navigation systems are not disabled during production, but could behave as described in the Condition section of this bulletin. The eject button can be enabled through Guided Fault Finding.
A261320 2026757-2017-10-31. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 26 number 11-03 dated June 29, 2011. There is an AdBlue-related message displayed in the instrument cluster. MIL may or may not be illuminated.
A001357 2035669-2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 00 number 13-56 dated November 1, 2013. There are special service instructions to be performed on all Model Year 2014 A6, A7, Q5, and Q7 vehicles before the vehicles are delivered to customers. When performing PDI inspections on vehicles delivered from November 2013 - February 2014, please prepare the vehicles for delivery with a special focus on the areas listed in this bulletin. These checks can be performed during the normal PDI inspection process.
A001356 2035669-2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. There are special service instructions to be performed on all Model Year 2014 A6, A7, Q5, and Q7 vehicles before the vehicles are delivered to customers. When performing PDI inspections on vehicles delivered from November 2013 - February 2014, please prepare the vehicles for delivery with a special focus on the areas listed in this bulletin. These checks can be performed during the normal PDI inspection process.
QRSB-2014 Audi Q2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This document contains the quick reference specification book.
Reference-Audi M2017-10-31. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES. This document contains the Audi normal load condition tire pressure table. This document is in Spanish.
PDI-2014 Q5 TECH2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This document contains the Audi technician report checklist. All items must be completed prior to customer delivery by an Audi technician. Refer to the Special functions tab of ODIS Diagnosis using GFF for the PDI function tests. Audi recommends using an Audi approved battery charger to prevent excessive battery discharge during inspection. This document is in Spanish.
PDI-2014 Q5 DELI2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This document contains the Audi delivery report checklist. This document is in Spanish.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.