Service bulletins for the 2012 Audi Q5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1284 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| A911588 2026390- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded. When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. When music is streamed to the MMI system with the Bluetooth A2DP connection, the music intermittently pauses or seems to skip. The condition goes away once the phonebook transfer is completed. The MMI uses a limited portion of the total memory to convert the name and phone number fields of downloaded contacts into a voice command (text to speech). Extensive processing takes place if too many letters are used in the first and last name fields or if numbers or special characters are entered. The remaining memory is dynamically assigned to different applications which can also affect the capacity of the voice command processing. The MMI does not respond until the process is completed or it may freeze if phonebook fields are too large or do not follow typical formatting. In addition, the text-to-speech capacity is exceeded and the voice recognition system is rendered inactive. |
|---|---|
| A911583 2030465- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013. Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814. This bulletin only applies to vehicles with MMI3G+ Navigation (PR Number "7T6") and to vehicles with MMI3G+ Navigation, but without Audi Connect (PR Number "7T6" with additional PR code of "PND"). Continual improvements to MMI software provides solutions to issues experienced in the field. |
| A871563 2010146- | 2017-10-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed. |
| Dealer Letter - | 2017-10-21. Service bulletin. FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP. This document contains general information on the upcoming warranty extension on the high pressure fuel pump. |
| A971546 2040221- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR. The rear wiper is not functioning or only functions intermittently. Corrosion at the B538 splice of the rear wiper motor control circuit can cause an excessive voltage drop, resulting in an out of range control signal. |
| A941566 2017566- | 2017-10-21. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS:SWITCH. Supersedes Technical Service Bulletin Group 94 number 13-12 dated March 29, 2013. The headlight switch knob was designed with a normal position and a pushed-in position. This feature was designed to avoid injuries during a collision. |
| A941565 2012749- | 2017-10-21. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. Supersedes Technical Service Bulletin Group 94 number 12-92 dated October 24, 2012. Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens. |
| A911582 2029903- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: CAMERA SYSTEM. Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off. The guidelines used for parking are fuzzy, distorted, or pixelated when compared with the guidelines displayed on another vehicle?s MMI. |
| A661552 2035673- | 2017-10-21. Service bulletin. STRUCTURE:BODY. Supersedes Technical Service Bulletin Group 66 number 15-50 dated April 10, 2015. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer. |
| A661550 2035673- | 2017-10-21. Service bulletin. STRUCTURE:BODY; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. Supersedes Technical Service Bulletin Group 66 number 13-39 dated December 9, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer. |
| A391515 2028902- | 2017-10-21. Service bulletin. POWER TRAIN. Supersedes Technical Service Bulletin Group 39 number 14-14 dated May 5, 2014. A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold (normally below freezing) and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft. |
| A011519 2040403- | 2017-10-21. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID; ENGINE AND ENGINE COOLING. The MIL is on. DTCs P2440(00) and/or P2442(00) are stored in the ECM. One of the combi valves is defective or the vacuum solenoid is defective. |
| A911579 2038824- | 2017-10-21. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played. |
| A911578 2011500- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat". |
| A481565 2034351- | 2017-10-21. Service bulletin. STEERING:COLUMN; STEERING. Supersedes Technical Service Bulletin Group 48 number 14-57 dated January 29, 2014. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve. |
| A171557 2010043- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 17 number 13-35 dated January 9, 2013. This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00). |
| A101511 2018288- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these metal debris pieces are not removed prior to the installation and operation of the replacement engine, they could be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage. |
| A011514 2014753- | 2017-10-21. Service bulletin. FUEL SYSTEM, GASOLINE. Supersedes Technical Service Bulletin Group 01 number 13-09 dated June 21, 2013. The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle, Reduced engine performance, and/or Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire, lean fuel system, or air/fuel ratio imbalance in the engine control module. Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives. |
| Customer Letter | 2017-10-21. Service bulletin. FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM. This document contains information on the warranty extension for fuel injectors. |
| Customer Letter | 2017-10-21. Service bulletin. FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM. This document contains information on the warranty extension for fuel injectors. |
| A931501 2038152- | 2017-10-21. Service bulletin. ELECTRICAL SYSTEM. ?Hybrid drive: system error. Please go to workshop? is shown in the instrument cluster. Electric and hybrid operation are no longer possible. DTC P0AD600 is stored in the hybrid battery management module. The hybrid battery management control module unlearns the end stops of the air supply valve in the cooling module because of a software problem. |
| A931703 2046620- | 2017-10-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides repair instructions for setting the mixture adapation values. |
| A701756 2038029- | 2017-10-04. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. This bulletin contains repair instructions for various squeaks and/or rattles that are heard from the roof area on vehicles equipped with pananormic sunroof. |
| A371773 2029027- | 2017-10-04. Service bulletin. POWER TRAIN. This bulletin provides a software update for a transmission warning light and in some cases the vehicle will not move. |
| A191777 2046712- | 2017-10-04. Service bulletin. ENGINE AND ENGINE COOLING. This informational bulletin contains guidelines for figuring out why coolant marks are present around the coolant expansion tank cap. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.