Service bulletins for the 2013 Audi A6
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1666 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Equipment and accessories are shown. Show all
| A871346 2035582- | 2017-11-03. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING. The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented. |
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| 741312 2004327-4 | 2017-11-03. Service bulletin. STRUCTURE; EQUIPMENT. Supersedes Technical Service Bulletin Group 70 number 08-39 dated December 4, 2008. Leather upholstery is dirty or stained. |
| A001353 2035505- | 2017-11-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This vehicle is one of a limited number of specially-built vehicles that are part of the Audi on Demand pilot program in the USA. A Repair Authorization must be obtained for this vehicle when it arrives at an Audi dealership requiring diagnosis or repair. PDI for this vehicle does not require prior authorization or a TAC ticket. For all other concerns, the procedures in this bulletin are mandatory until further notice. Warranty repairs without authorization via a TAC ticket will not be reimbursed. Routine maintenance for this vehicle should be performed only at an authorized Audi AG maintenance facility for Audi on Demand vehicles and should not be performed at the Audi Dealership. Because of the special modifications, SVM work should never be performed on this vehicle. Additionally, a VAS tester should not be hooked into the vehicle under any circumstance except for when the vehicle is being taken out of Transport Mode or when the SRI is being set. Any additional PDI work requiring a VAS tester should not be performed on this vehicle. There may be a warning posted inside of the vehicle at the time of delivery from the port. |
| MY 2013 A6 S6 PD | 2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This document contains the Audi delivery report checklist. |
| A911316 2035912- | 2017-10-31. Service bulletin. EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: CAMERA SYSTEM. After the camera control module, J928, has been replaced, the front image is upside down and cannot be changed (Figure 1). The calibration cannot be completed. The coding of the camera control module is not completed correctly. |
| A911314 2013790- | 2017-10-31. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 11-25 dated November 29, 2011. The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during production. To prevent theft of the DVD during transportation, the eject button of the navigation drive is disabled. The navigation system itself (e.g., route guidance) functions as specified. The eject buttons of vehicles without DVD-based navigation systems are not disabled during production, but could behave as described in the Condition section of this bulletin. The eject button can be enabled through Guided Fault Finding. |
| A911313 2034360- | 2017-10-31. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 13-89 dated July 3, 2013. Customer states that the BOSE sound system does not have enough bass. This bulletin only applies to vehicles with BOSE sound system. The current sound system equalization provides a flat frequency response, which many customers may perceive as not having enough bass. |
| Update Bulletin- | 2017-10-31. Service bulletin. EQUIPMENT:ELECTRICAL. Rough idle or reduced driving power and, in turn, an illuminated Malfunction Indicator Lamp (MIL) on the instrument cluster due to the presence of specific fault codes caused by this component. This Update is in effect until removed. Procedure is valid only for vehicles that show the 28G6 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. A faulty ignition coil can result in rough idling or reduced driving power and, in turn, cause the Malfunction Indicator Lamp (MIL) on the instrument cluster to illuminate due to the presence of specific fault codes caused by this component. |
| A911317 2035919- | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). GPS inaccuracies can be caused by several different factors. If it is unclear if this PSS applies, submit a Technical Assistance Center ticket for additional instruction. Perform Spec Actual and attach the GFF log to the ticket. Customer states the navigation system is not tracking the vehicle correctly. No DTCs related to the GPS antenna or MMI system are present. The issue occurs after the vehicle is parked overnight or for several hours in a parking garage or other similar enclosed space. A private home garage does not apply. The issue does not occur if the vehicle is parked overnight or for several hours in an open-sky environment. The condition continues for the duration of the drive. The issue only corrects itself with a 3-finger reset or during a vehicle sleep cycle. The vehicle is not a Q7 or A8. If the above conditions apply and the customer vehicle is a Q7 or A8, submit a Technical Assistance Center ticket for additional instruction. Perform Spec Actual and attach the GFF log to the ticket. |
| A911308 2028190- | 2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Supersedes Technical Service Bulletin Group 91 number 11-28 dated December 9, 2011. Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory-available options. |
| A911307 2030465- | 2017-10-31. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Supersedes Technical Service Bulletin Group 91 number 13-98 dated August 5, 2013. MMI 3G+ Sound system "popping" and various other technical Issues (K0715 Update). This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the SIM card slot on the faceplate of the front MMI mainunit. |
| A901341 2010353- | 2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 90 number 10-14 dated August 10, 2010. Cigarette lighter element will not lock into the lighter socket -U1- to begin the heating process, or the lighter element will not automatically release once the heating process has completed. As a result, the socket can become inoperative when used as a power outlet. |
| A571394 2035367- | 2017-10-31. Service bulletin. EQUIPMENT. Various features in the rear passenger compartment are inoperative. Some features may include power rear windows, rear climate control operating unit, rear sunroof panel, rear reading lamps, rear cigarette lighters, etc. By design, many electronically-controlled features in the rear passenger compartment, in addition to the power rear windows, are deactivated if the child lock in the driver's door is activated. |
| A511307 2009967- | 2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 51 number 13-06 dated August 9, 2013. Instructions for vehicle inspection, protection removal, and detailing. |
| Executive Servic | 2017-10-27. Service bulletin. SERVICE BRAKES, HYDRAULIC:FLUID; ENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID. This document contains a fluid capacity chart as well as a chart that contains the parts and part numbers needed for service. |
| A911500 2039515- | 2017-10-27. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Supersedes Technical Service Bulletin Group 91 number 15-85 dated May 15, 2015. The customer complains that the Audi connect Online service in their 2012-2013 A6 or A7 vehicle only reaches 2G service when in metropolitan areas. This bulletin applies only to model year 2012-2013 A6 and A7 vehicles. For other vehicles, see TSB 2039476. |
| A871564 2010146- | 2017-10-27. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. |
| A911594 2036576- | 2017-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 14-28 dated March 6, 2014. MMI freezes or crashes and restarts when telephone address book is searched. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact. |
| A661546 2030471- | 2017-10-25. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 66 number 13-30 dated June 4, 2013. Customer may report that the license plate attachment screws do not install properly. License plate mounting bracket threaded inserts stripped. |
| A661549 2030471- | 2017-10-25. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 66 number 15-46 dated February 19, 2015. Customer may report that the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate-length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the screw and/or excessive screw length. |
| A171558 2038119- | 2017-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 17 number 14-52 dated September 2, 2014. The message "Oil minimum warning, add one quart of oil" appears in the instrument cluster, but the oil level is above the minimum level (when measured with special tool T40178). There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective. |
| A911588 2026390- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded. When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. When music is streamed to the MMI system with the Bluetooth A2DP connection, the music intermittently pauses or seems to skip. The condition goes away once the phonebook transfer is completed. The MMI uses a limited portion of the total memory to convert the name and phone number fields of downloaded contacts into a voice command (text to speech). Extensive processing takes place if too many letters are used in the first and last name fields or if numbers or special characters are entered. The remaining memory is dynamically assigned to different applications which can also affect the capacity of the voice command processing. The MMI does not respond until the process is completed or it may freeze if phonebook fields are too large or do not follow typical formatting. In addition, the text-to-speech capacity is exceeded and the voice recognition system is rendered inactive. |
| A911587 2040406- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle's actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue typically happens on very warm days when the HVAC system blower is at a medium to high setting (auto or manual), with air being directed out of the panel vents. When the issue occurs, the GPS navigation system satellite reception shows 0 satellites. Due to the infrequency of the issue, this might not be verifiable. No DTCs related to the GPS antenna or MMI system are present. If the sky view is blocked because the vehicle is in a parking structure, below ground, or next to large buildings, it is normal for the GPS location or vehicle direction indicated on the MMI navigation map to not match the vehicle's actual location or direction of travel. The blocked sky view prevents the vehicle from receiving satellites, and the system may be temporarily lost until four satellites can be received. This is a normal condition, and is not related to the condition described above. Replacing the MMI main unit will not change this behavior. A potential failure in the internal hardware of the MMI main unit can cause the GPS signal to be blocked, even if good reception is available. The failure can happen at start-up or while the vehicle is being driven. The issue typically starts when the vehicle is driven on curvy or circular roads, driven in circles (such as when driven around a parking lot), or driven on or off an expressway. |
| A911585 2039515- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL. The customer complains that the Audi Connect Online service in their 2012-2013 A6 or A7 vehicle only reaches 2G service when in some metropolitan areas. This bulletin applies only to model year 2012-2013 A6 and A7 vehicles. For other vehicles, see TSB 2039476. Recently, T-Mobile (the service provider for Audi Connect) has repurposed some of the GSM spectrum (3G on 2100Mhz band) to maximize 4G LTE coverage in the Indianapolis metropolitan area. Devices that do not support 3G service on the 1900MHZ band (including MMI main units of model year 2012-2013 A6 and A7 vehicles) will only receive 2G service when the switch is completed. The change currently only affects the markets listed above, but will affect other markets in coming years. This bulletin will be updated to include these markets as changes occur. |
| A911583 2030465- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013. Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814. This bulletin only applies to vehicles with MMI3G+ Navigation (PR Number "7T6") and to vehicles with MMI3G+ Navigation, but without Audi Connect (PR Number "7T6" with additional PR code of "PND"). Continual improvements to MMI software provides solutions to issues experienced in the field. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.