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Service bulletin ITB01028A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id627405
Published by NHTSA2002-02-07
Manufacturer's numberITB01028A
Manufacturer's date2001-08-28
ReplacesITB01028
NHTSA componentSUSPENSION:FRONT

NHTSA's summary

CONCERNS WITH FRONT SUSPENSION SQUEAK / CREAK NOISE. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension

Vehicles listed
INFINITI Q452002

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ITB00024F2021-05-10. Service bulletin. SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific issue. See this bulletin for further details.
ITB99001A2021-05-10. Service bulletin. SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
ITB010282002-05-21. Service bulletin. SUBJECT REGARDING FRONT SUSPENSION SQUEAK/CREAK NOISE. *TT
ITB01028B2002-04-02. Service bulletin. INFORMATION REGARDING FRONT SUSPENSION SQUEAK/CREAK NOISE-SPRING. *YH
ITB010282002-03-19. Service bulletin. INFORMATION REGARDING FRONT SUSPENSION SQUEAK/CREAK NOISE. *TT
ITB010342002-03-19. Service bulletin. CUSTOMERS MAY COMPLAIN OF STEERING/BODY VIBRATION AT HIGHWAY SPEEDS. *TT
ITB01028B2002-03-06. Service bulletin. SERVICE BULLETIN REGARDING FRONT SUSPENSION SQUEAK/CREAK NOISE - SPRING. *TT
ITB010282001-11-19. Service bulletin. SUBJECT REGARDING SUSPENSION CREAK/SAUEAK NOISE SPRING. *YD
ITB01028A2001-10-05. Service bulletin. VEHICLES BUILT BEFORE JNKBF01A_2M004399 MAY EXHIBIT A CREAK OR LOW-FREQUENCY SQUEAK NOISE IN THE LEFT AND / OR RIGHT FRONT SUSPENSION. *TT