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Service bulletin B651926

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11035403
Published by NHTSA2026-07-31
Manufacturer's numberB651926
Manufacturer's date2026-07-15
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Activation of the BMW Intelligent Personal Assistant voice is not possible via the Multifunction Steering Wheel (MFL) button and/or via the Central Information Display (CID). Intelligent voice control via the wake-up word “Hey BMW” is possible.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
BMW 230I2024
BMW X12024
BMW X22024
BMW X32024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B6305262026-09-28. Service bulletin. After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may begin to fail sporadically after adeep sleep cycle. This concern is temporary and the interiorambient lighting will be restored on its ownafter the vehicle is locked/unlocked or colorselection setting is changed.
B6305262026-08-27. Service bulletin. After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, some of the interiorambient lighting strips (arrows) may begin tofail sporadically after a deep sleep cycle.
B6520262026-07-31. Service bulletin. The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in three phases: The image is distorted The central information display turns black (black screen) The image is OK again The complete flickering episode with all the above-mentioned three phases only lasts about half a second intotal each time.
B6304262026-07-03. Service bulletin. The front interior reading light(s) (arrows) willrandomly turn ON and OFF while driving. The reading lights are normally activated bytouching the small icons
B6520252026-05-18. Service bulletin. After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. The backlight of the CID is illuminated, and touch function does register an audible sound.
B1203262026-03-13. Emissions. BMW AG is conducting Voluntary Emissions Recall (effective March 11, 2026) on certain Model Year 2023 -2026 BMW vehicles that were produced between January 14, 2022, and September 16, 2025.
B0620262026-02-25. Other. KLE Control Unit Return
B8406252025-10-09. Service bulletin. In some situations, an emergency call may be triggered in the vehicle without either the customer pressing the SOS Call button, or an airbag deployment event. In some cases, the customer may not even be inside the vehicle.
B6522252025-10-09. Service bulletin. While using the BMW Intelligent Personal Assistant (IPA) to initiate a phone call to a specific contact, eitheranother contact is dialed, or the IPA cannot locate the requested contact.
B3408252025-10-09. Service bulletin. Starting from I-level …24-07-500, it is possible that the Automatic Hold function is not automatically storedfor the next journey. The function must be activated again by the driver at the beginning of every trip. After asoftware update to 25-03-500 and higher, this occurs more frequently.