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Service bulletin SSM 55021

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11035106
Published by NHTSA2026-07-21
Manufacturer's numberSSM 55021
Manufacturer's date2026-07-20
NHTSA componentELECTRICAL SYSTEM; UNKNOWN OR OTHER
Manufacturer's systemAudio Control Module

NHTSA's summary

Some 2025-2026 Bronco/Bronco Sport/Corsair/F-150/F-Super Duty/Maverick/Mustang/Mustang Mach-E/Ranger vehicles may exhibit a no audio/sound condition. This may be due to the software in the audio control module (ACM). To determine if it is a software concern, disconnect the vehicle's 12-volt battery cables for 10 minutes and reconnect. If the concern is still present, continue with normal diagnostics in Workshop Manual (WSM), Section 415-00 Information and Entertainment System > General Information > Diagnosis and Testing and repair as necessary outside of this article. If the no audio/sound concern is resolved, reprogram the ACM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 18C869 and labor operations 10654C, 12651D and 12651D4.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
FORD BRONCO2025, 2026
FORD BRONCO SPORT2025, 2026
FORD F-1502025, 2026
FORD F-250 SD2025, 2026 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2025, 2026 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2025, 2026 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2025, 2026 (the catalog's model; the bulletin names a series or trim of it)
FORD MAVERICK2025, 2026
FORD MUSTANG2026
FORD MUSTANG MACH E2025, 2026
FORD RANGER2025, 2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V5820002026-09-09. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
20264082026-08-25. Electrical
26V5470002026-08-25. ELECTRICAL SYSTEM:WIRING
20263562026-07-20. Electrical
26V4680002026-07-20. ENGINE; ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
20261902026-04-15. Electrical
26V2390002026-04-14. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
26V2380002026-04-14. STRUCTURE:INTERIOR PANELS:SUN VISOR; ELECTRICAL SYSTEM
26V1040002026-02-20. EXTERIOR LIGHTING:TAIL LIGHTS; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
25V7880002025-11-14. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 552392026-10-13. Service bulletin. Some 2023-2026 F-Super Duty vehicles equipped with a trailer brake control module and built on or before 08-May-2026 may exhibit a "Trailer Disconnected" message after cycling the ignition off and back on with a trailer connected. This may be due to the presence of an integrated battery charger on a trailer equipped with electric over hydraulic brakes. If trailer functionality is restored after unplugging and plugging the trailer connector back in while the ignition is on, this condition can be corrected by downloading and performing the "Trailer Brake Configuration" application using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 19H332 and labor operations 12651D and 12651D4. Workshop Manual (WSM), Section 417-01 Exterior Lighting > Diagnosis and Testing > Trailer Lamps > Pinpoint Test G The Message Center Displays A False Trailer Disconnected Message When A Trailer Is Connected To The Vehicle - Only For Electric Over Hydraulic (EOH) Equipped Trailers When Vehicle Trailer Brake Type Setting Is Set To Electric Over Hydraulic has bee
SSM 552212026-10-12. Service bulletin. For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, and/or D>R) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.
26E032026-10-02. Other. 26E03 Owner letter
26B072026-10-02. Other. Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and Mustang Mach-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control (ACC) Activation
TSB 26-24282026-10-02. Service bulletin. This bulletin supersedes 25-2326. Reason for update: update the service procedure to include the fuel tank isolation valve replacement, update the causal part number, and increase the labor time allowance to include the fuel tank isolation valve replacement. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM and/or the fuel tank isolation valve.
TSB 26-24282026-10-02. Service bulletin. This bulletin supersedes 25-2326. Reason for update: update the service procedure to include the fuel tank isolation valve replacement, update the causal part number, and increase the labor time allowance to include the fuel tank isolation valve replacement. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM and/or the fuel tank isolation valve.
SSM 552082026-09-30. Service bulletin. Some 2024-2026 F-150, 2025 Explorer/Aviator, 2025-2026 Expedition/Navigator, or 2026 F-Super Duty vehicles may exhibit diagnostic trouble code (DTC) U211B:43:48 stored in the body control module (BCM) when performing a Self-Test. This DTC sets due to an internal BCM timing issue during the self-test process. This specific code has no customer impact and does not cause any drivability concerns or warning messages. Clearing DTC U211B:43:48, reprogramming the BCM, or replacing the BCM is unlikely to prevent this DTC from setting. This DTC does not trigger a condition covered under warranty. Note: This guidance only applies to U211B with the specific failure byte 43 in status 48. Any other trusted real-time operation network (TRON) DTCs or different failure bytes associated with U211B are still applicable and technicians must follow Workshop Manual (WSM) normal diagnostics for those DTCs.
TSB 26-23802026-09-29. Service bulletin. This article supersedes TSB 25-2575 to update the Parts list to add the applicable body wiring harnesses and underbody shield bolts. Some vehicles listed in the Model statement above may exhibit a "Sta-bar Disconnect Service Required" message in the instrument panel cluster (IPC) with any of the following diagnostic trouble codes (DTCs) stored in the chassis control module (CHCM): C103A, C1A99, C1B03, C1B07, C1B14 and/or B1A67. This may be due to water intrusion in the stabilizer bar wiring harness connector.
SSM 551772026-09-21. Service bulletin. Some 2025-2026 Maverick and 2026 Bronco Sport vehicles equipped with an 8-inch instrument panel cluster (IPC) display may exhibit a condition where the fuel gauge displays one mark below the full fuel level when the fuel tank is full. This may be due to the software in the IPC. To correct the condition, download and run the "IPC - Instrument Panel Cluster (IPC) Software Update" application using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 10849 and labor operations 12651D and IPC.
TSB 26-24212026-09-21. Service bulletin. This bulletin updates 25-2622. Reason for update: * Update the Service Procedure to: - Remove Step related connecting a battery charger - Add Step 7 and Step 29 along with Figure 4 to include mass damper remove and install. * Update the Parts list: - Updated to include rear electric drive assembly studded bolts and nuts to secure the mass damper. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Stuck in park * "Service Vehicle Soon" message in the instrument panel cluster (IPC) * Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P07E6:71 stored in the secondary on-board diagnostic control module C (SOBDMC) This may be due to high ground resistance of the park pawl motor.