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Service bulletin 511952F

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11025666
Published by NHTSA2025-11-25
Manufacturer's number511952F
Manufacturer's date2025-11-25
Campaign id or software version511952F
NHTSA componentELECTRICAL SYSTEM; VISIBILITY/WIPER

NHTSA's summary

According to Ford Recall 25V315/25S49: "The infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed. A frozen rear-view camera display image while in reverse can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Glass, wipers and mirrors, Wipers and washers

Vehicles listed
COACHMEN BEYOND2022 to 2026
COACHMEN CROSS TRAIL2023 to 2026
EAST TO WEST ALITA2024 to 2026
FOREST RIVER FORESTER2023 to 2025
FOREST RIVER ROCKPORT2022, 2023, 2024, 2025, 2026
FOREST RIVER SUNSEEKER2023 to 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
5120562026-05-18. Service bulletin. According to FORD Recall # 26S24, 26V204: "One or both of your vehicle’s windshield wiper arms may become stripped or damaged. This damage may result in erratic wiper arm speed, an inoperable wiper arm and/or a wiper arm becoming detached from the vehicle. An improperly functioning wiper arm may impair driver vision, increasing the risk of a crash."
5120092026-02-10. Service bulletin. According to Ford Recall 25V726: "On your vehicle, it may be possible to experience a noisy, partially inoperable, or completely inoperable Heating Ventilating and Air Conditioning (HVAC) blower motor."
5119522025-08-18. Service bulletin. According to Ford Recall 25V315: "The infotainment screen may freeze followed by a black screen and a system reboot. If this occurs during a backing event, the rear-view image may be frozen, missing, or delayed. A frozen rear-view camera display image while in reverse can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash."
5119462025-08-18. Service bulletin. According to FCA recall 25V330: "The Security Gateway Module (SGW) on your vehicle may prevent some communication between vehicle modules, which may result in the rearview image not displaying in a backing event. The vehicle operator may notice that the rearview image is not displayed if attempting to reference the image while backing. A rearview camera image that does not display reduces the driver's visibility of what is behind the vehicle and if not heeded, increases the risk of a crash."
5118272024-09-16. Service bulletin. According to FCA Recall 66B/24V436: "The radio software on your vehicle may prevent the rearview camera signal from passing through to the media screen. The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash."