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Service bulletin 106346

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11023072
Published by NHTSA2025-09-10
Manufacturer's number106346
Manufacturer's date2025-09-02
NHTSA componentSTEERING

NHTSA's summary

SHAFT - STEERING COLUMN INTERMEDIATE

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
JEEP GRAND CHEROKEE2021, 2022, 2023, 2024
JEEP GRAND CHEROKEE 4XE2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
JEEP GRAND CHEROKEE L2021, 2022, 2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V1990002024-03-14. AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE; STEERING:COLUMN
20241112024-02-22. Steering
24V1320002024-02-22. SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT; STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
24V1310002024-02-22. STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
20232922023-05-18. Steering
23V3520002023-05-18. STEERING:COLUMN
20221132022-03-14. Steering
22V1540002022-03-14. STEERING:RACK AND PINION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S2523000032 REV.B2026-08-19. Service bulletin. Steering Dragging While Recreational Flat Towing Behind RV.
S2123000070 REV.A2026-05-28. Service bulletin. After Electric Power Steering (EPS) Replacement, Diagnostic Trouble Code (DTC) C221C-00 ECU Not Programmed/Flash Required Is Set
9100532 REV12026-05-20. Service bulletin. Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced. Note: WL / WS SCCMs do not contain a Steering Angle Sensor (SAS) The Steering Angle is computed within the Electronic Power Steering (EPS) module. See Electronic Power Steering (EPS) module for diagnosis and repair procedures.
S2521000004 REV.B2026-01-21. Service bulletin. The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
S2521000004 Rev.A2026-01-07. Service bulletin. Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
1089422025-12-11. Service bulletin. MODULE - STEERING CONTROL
1089412025-12-11. Service bulletin. MODULE - STEERING CONTROL
S2523000065 REV.A2025-11-26. Service bulletin. Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.
1056462025-10-15. Service bulletin. MODULE - STEERING CONTROL & COLUMN
1063452025-09-10. Service bulletin. SHAFT - STEERING COLUMN INTERMEDIATE