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Service bulletin 02-003-25

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11021009
Published by NHTSA2025-07-31
Manufacturer's number02-003-25
Manufacturer's date2025-07-22
NHTSA componentSUSPENSION

NHTSA's summary

Not applicable to vehicles built for US market. Metallic Noise While Turning Customers may experience the following: ● Metallic noise coming from front shock absorber while turning on both left and right side. This bulletin involves inspecting and possibly replacing one or both front struts.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
JEEP COMPASS2024, 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
9004338 Rev 12026-04-15. Service bulletin. Servicing the stabilizer bar links for Jeep Compass: If bar links need to be replaced, make sure both ends are metal. Do not mix metal and plastic ends on same bar. If replacing existing metal end, only that end can be replaced with new metal end.
90043382026-04-15. Service bulletin. Jeep Compass built prior to Jan 4, 2021, when servicing the stabilizer bar links. If bar links need to be replaced, make sure both ends are metal. Do not mix metal and plastic ends on same bar. If replacing existing metal end, only that end can be replaced with new metal end.
19-002-262026-04-01. Service bulletin. Not applicable to vehicles built for US market. Tie Rod End Making Noise Customers may comment on the following: SYMPTOM: ● Front end noise when turning the steering wheel. This bulletin involves inspecting and possibly replacing the tie rod ends(s).
02-005-25 REV. A2025-10-15. Service bulletin. Vehicle Pulls While Driving Customers may experience the following: ● Vehicle pulls while driving This bulletin involves inspecting the vehicle for a pulls condition and, if required, performing a wheel alignment.
02-002-25 REV. A2025-09-17. Service bulletin. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
02-005-252025-09-04. Service bulletin. Vehicle Pulls While Driving Customers may experience the following: ● Vehicle pulls while driving This bulletin involves inspecting the vehicle for a pulls condition and, if required, performing a wheel alignment.
02-002-252025-05-30. Service bulletin. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
91002292023-10-30. Service bulletin. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.