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Service bulletin SB-24-16-005

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11008796
Published by NHTSA2024-10-09
Manufacturer's numberSB-24-16-005
Manufacturer's date2024-09-04
Campaign id or software versionSB-24-16-005
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

On certain Model 3 and Model Y vehicles, a defective electrical component inside the High Voltage Controller may prevent the vehicle from entering into drive mode, or may cause a graceful power-off.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
TESLA MODEL 32023, 2024
TESLA MODEL Y2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V0020002025-01-06. BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM
20244272024-07-25. Electrical
24V5540002024-07-24. ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:HOOD:LATCH
24V0510002024-01-30. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
23V8380002023-12-12. ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
23V4340002023-06-19. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SB-24-17-0052025-05-02. Service bulletin. On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.
SB-25-16-0012025-04-02. Service bulletin. Certain Model 3 and Model Y vehicles were manufactured with High Voltage (HV) batteries containing cell modules that do not meet Tesla’s internal quality standards, potentially resulting in a reduction of range.
SB-25-17-0052025-03-04. Service bulletin. On some Model Y vehicles, the center high mounted stop light may cause interference with the power supply line for the High Voltage Controller (HVC), which can falsely trigger High Voltage Interlock Loop (HVIL) alerts HVP_w026_HvilFault or BMS_a036_SW_HvpHvilFault.
SB-24-17-0052025-02-03. Service bulletin. On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.
SB-24-14-0012024-11-05. Service bulletin. On some 2024+ Model 3 vehicles built at Fremont, a rattling noise may be noticed from the driver and/or front passenger instrument panel air vent while the face-level air vents are directed to straight ahead air flow.
SB-24-17-0052024-10-09. Service bulletin. On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.
SB-24-16-0052024-10-09. Service bulletin. On certain Model 3 and Model Y vehicles, a defective electrical component inside the High Voltage Controller may prevent the vehicle from entering into drive mode, or may cause a graceful power-off.
SB-24-17-0052024-10-09. Service bulletin. On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.
SB-24-17-0052024-10-09. Service bulletin. On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.
SB-24-16-0052024-10-09. Service bulletin. On certain Model 3 and Model Y vehicles, a defective electrical component inside the High Voltage Controller may prevent the vehicle from entering into drive mode, or may cause a graceful power-off.