NHTSA recall 24V554000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V554000 |
| Manufacturer's number | SB-24-00-012 |
| Manufacturer | Tesla, Inc. |
| Reported | 2024-07-24 |
| Owners notified | 2024-09-22 |
| Component | ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:HOOD:LATCH |
| Units potentially affected | 1849638 |
| Part numbers | 1500397-00-F, 1500397-00-E |
| Report | Quarterly report 8, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-27 |
| Vehicles in the campaign | 1849638 |
| Reported remedied | 1836632 (99%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
What can happen
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
The remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SB23-00-006 | 2023-12-18. Service bulletin. Some model year 2021-2023 Model S Plaid and Model X Plaid vehicles running a vehicle software version earlier than 2023.44 may require a vehicle software update to address a mild vibration felt from the accelerator pedal and steering yoke/wheel that may occur during acceleration. This behavior does not affect the operation or safety of the vehicle. The software update adjusts certain motor controls during acceleration that may reduce the vehicle's rated range by up to 2 miles (3.2 km). |
|---|---|
| SB-20-17-006 | 2020-07-06. Service bulletin. On certain Model Y vehicles, the hood latch actuator connector wires are installed in the incorrect position, causing the hood latch to open upon vehicle wake up; this will prompt a driver alert and prevent the vehicle from switching into drive mode until the hood latch is closed. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.