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Service campaign S3949 202406

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService campaign
NHTSA id11003045
Published by NHTSA2024-07-03
Manufacturer's numberS3949 202406
Manufacturer's date2024-06-03
NHTSA componentSTEERING

NHTSA's summary

SC - Steering Stub Shaft Hardware Replacement

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
MACK GRANITE (GR)2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
MACK PINNACLE (PI/PN)2024 (the catalog's model; the bulletin names a series or trim of it)
MACK PIONEER PR (4)2025 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V5210002025-08-11. STEERING
24V5040002024-07-02. STEERING:LINKAGES:TIE ROD ASSEMBLY
24V4240002024-06-09. POWER TRAIN:AXLE ASSEMBLY; STEERING:LINKAGES:TIE ROD ASSEMBLY
24V3980002024-06-04. STEERING:LINKAGES:DRAG:LINK:CONNECTION
23V8990002023-12-26. STEERING
23V8870002023-12-22. STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S0285 2024102024-11-04. Service campaign. SERVICE CAMPAIGN - Pitman Arm Pinch Bolt Alignment
S3284 2024082024-09-04. Service campaign. Service Campaign: Mack trucks has determined that certain AN, GR, and PI models were built using the incorrect power steering cooler hose clamps.
S3949 2024042024-05-01. Service bulletin. Service Campaign: Steering Stub Shaft Hardware Replacement
S3857 2024022024-03-06. Service bulletin. Service Campaign - MMD Suspension Bracket Torque.
S32752023-07-06. Service bulletin. Campaign - Mack trucks has determined that certain AN, GR, and PI models were built using the incorrect power steering cooler hose clamps.