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Service bulletin S3857 202402

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10251335
Published by NHTSA2024-03-06
Manufacturer's numberS3857 202402
Manufacturer's date2024-02-18
NHTSA componentSTEERING; SUSPENSION

NHTSA's summary

Service Campaign - MMD Suspension Bracket Torque.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Suspension

Vehicles listed
MACK ANTHEM (AN)2024 (the catalog's model; the bulletin names a series or trim of it)
MACK GRANITE (GR)2024 (the catalog's model; the bulletin names a series or trim of it)
MACK GRANITE (GU)2024 (the catalog's model; the bulletin names a series or trim of it)
MACK LR2024
MACK PINNACLE (PI/PN)2024 (the catalog's model; the bulletin names a series or trim of it)
MACK TERRAPRO (MRU)2024 (the catalog's model; the bulletin names a series or trim of it)
MACK TERRAPRO (TE)2024 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20237082023-12-27. Steering
23V8990002023-12-26. STEERING
23V8870002023-12-22. STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
23V7130002023-10-24. STEERING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SC S4920 2026042026-05-05. Service campaign. SC - Trunion Nut Pinch Bolt.
CBR 2246-5 0320262026-04-02. Service bulletin. CBR - Z Spring Bracket Wear.
CBR 2440-3 2026012026-02-03. Service bulletin. CBR - Mack Chassis - Model LR - Linear Assist Cylinder Repair.
CBR-2016 2024122025-01-02. Service bulletin. Frame lean can be caused by several seemingly isolated possibilities. The two most common are suspension and frame assembly issues.
S3284 2024082024-09-04. Service campaign. Service Campaign: Mack trucks has determined that certain AN, GR, and PI models were built using the incorrect power steering cooler hose clamps.
S3949 2024062024-07-03. Service campaign. SC - Steering Stub Shaft Hardware Replacement
CBR-2375 2024052024-06-04. Service bulletin. CBR: ZF/TRW Steering Gear Side Cover Leak
S3949 2024042024-05-01. Service bulletin. Service Campaign: Steering Stub Shaft Hardware Replacement
S3938 2024042024-05-01. Service bulletin. Service Campaign: Primax Bracket Clocking
CBR-2014 2024022024-03-05. Service bulletin. CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.