NHTSA recall 24V398000
NHTSA advises: do not drive until the repair is done.
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V398000 |
| Manufacturer's number | SC0465 |
| Manufacturer | Mack Trucks, Inc. |
| Reported | 2024-06-04 |
| Owners notified | 2024-06-20 |
| Component | STEERING:LINKAGES:DRAG:LINK:CONNECTION |
| Units potentially affected | 972 |
| Part numbers | 20966804 |
| Report | Quarterly report 8, for 2026 quarter 1 |
|---|---|
| Filed with NHTSA | 2026-04-15 |
| Vehicles in the campaign | 972 |
| Reported remedied | 971 (99%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2025 Mack AN, GR, and TE trucks. The drag link may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.
What can happen
A sudden loss of steering control increases the risk of a crash.
The remedy
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0465.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2025 MACK ANTHEM (AN) | Listed as a series or trim of this model. |
|---|---|
| 2025 MACK GRANITE (GR) | Listed as a series or trim of this model. |
| 2025 MACK TE |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.