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Service bulletin SF679

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10251209
Published by NHTSA2024-03-06
Manufacturer's numberSF679
Manufacturer's date2024-02-02
NHTSA componentEQUIPMENT

NHTSA's summary

Revised Field Service Campaign for Virtual Technician Module. REVISION: The parts table has been updated.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
FREIGHTLINER 108SD2023
FREIGHTLINER 114SD2023, 2024
FREIGHTLINER 122SD2023
FREIGHTLINER BUSINESS CLASS M22023 to 2024
FREIGHTLINER CORONADO2023
WESTERN STAR 47002023, 2024
WESTERN STAR 49002023, 2024
WESTERN STAR 69002023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20230462023-02-09. Accessories
23V0630002023-02-09. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SF6902024-05-07. Service bulletin. Field Service Campaign for SiriusXM SDAR Antenna.
SF6902024-05-07. Service bulletin. Revised Field Service Campaign for SiriusXM SDAR Antenna. REVISION: A step was added (step two) to the work instruction directing the technicians to Park the vehicle on a level surface, shut down the engine, set the parking brake and chock the tires before proceeding to work on the campaign.
ICI24-0042024-03-06. Service bulletin. Important Campaign Information letter for SF679 Bulletin Revision. REVISION: The parts table has been updated.
SF6792024-02-06. Service bulletin. Field Service Campaign for Virtual Technician Module
SF672_V42023-12-06. Service bulletin. Revised Field Service Campaign for Common Telematics Platform Software Update
SF6642023-09-02. Service bulletin. Field Service Campaign for Auxiliary Heater
SF6722023-06-29. Service bulletin. Field Service Campaign for Common Telematics Platform Software Update
SF6682023-06-03. Service bulletin. Field Service Campaign for ICU4Me Cluster Assembly Liquid Crystal Display.