Service bulletin ATI&02202024901
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10251149 |
| Published by NHTSA | 2024-03-04 |
| Manufacturer's number | ATI&02202024901 |
| Manufacturer's date | 2024-02-20 |
| NHTSA component | VISIBILITY; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
NHTSA's summary
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the passenger’s power window inop from driver’s master window switch. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Glass, wipers and mirrors, Power windows
| HONDA PASSPORT | 2019, 2020, 2021, 2022, 2023 |
|---|---|
| HONDA PILOT | 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| HONDA RIDGELINE | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| ATI&03212024904 | 2024-03-26. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passenger’s power window inop from either the driver’s window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. |
|---|---|
| ATI&02292024902 | 2024-03-04. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passenger’s power window inop from either the driver’s window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. |
| ATI&02012024905 | 2024-02-15. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. |
| ATI&01022024910 | 2024-01-09. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. |
| ATI&11272023901 | 2023-12-07. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. |
| ATI&10242023901 | 2023-11-01. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Ridgeline with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. |
| ATI&10102023902 | 2023-10-20. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Ridgeline with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. |
| APaS05312017904 | 2017-07-31. Service bulletin. Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind. |
| A16-071 | 2017-07-31. Service bulletin. Service bulletin - One or more window glass moves slowly while opening or closing. Additionally, if a window does move slowly, it is possible for the vehicle to unlearn the auto up/down feature on the driver's or front passenger's window. There is too much friction caused by the glass run channel. |
| APaS05182017901 | 2017-07-31. Service bulletin. Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind. |