Service bulletin ATI&01022024910

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10248679
Published by NHTSA	2024-01-09
Manufacturer's number	ATI&01022024910
Manufacturer's date	2024-01-02
NHTSA component	VISIBILITY; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

NHTSA's summary

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Power windows

Vehicles listed
HONDA RIDGELINE	2017, 2018, 2019, 2020, 2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ATI&03212024904	2024-03-26. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passenger’s power window inop from either the driver’s window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&02292024902	2024-03-04. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passenger’s power window inop from either the driver’s window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&02202024901	2024-03-04. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the passenger’s power window inop from driver’s master window switch. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&02012024905	2024-02-15. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&11272023901	2023-12-07. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&10242023901	2023-11-01. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Ridgeline with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&10102023902	2023-10-20. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Ridgeline with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS05312017904	2017-07-31. Service bulletin. Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS05182017901	2017-07-31. Service bulletin. Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APAS04242017901	2017-06-30. Service bulletin. DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS & 2017 RIDGELINE WITH A CUSTOMER COMPLAINT OF THE FRONT DRIVER’S AND/OR THE PASSENGER’S WINDOW SLOW TO OPEN/CLOSE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.