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Service bulletin 23-NA-127

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10249006
Published by NHTSA2024-01-19
Manufacturer's number23-NA-127
Manufacturer's date2024-01-05
NHTSA componentSEATS

NHTSA's summary

This technical bulletin provides a procedure to correct the condition of Second Row Seat Loose and/or Clicking.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
CADILLAC ESCALADE2021, 2022, 2023
CADILLAC ESCALADE ESV2021, 2022, 2023
CADILLAC ESCALADE NA2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2021, 2022, 2023
CHEVROLET SUBURBAN 15002021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2021, 2022, 2023
GMC YUKON2021, 2022, 2023
GMC YUKON XL2021, 2022, 2023
GMC YUKON XL 15002023 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20224562022-08-11. Seats And Restraints
20211652021-03-18. Seats And Restraints
20206452020-12-23. Seats And Restraints
20V7350002020-11-25. SEATS:CRITICAL FASTENERS; SEATS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-NA-1152025-09-06. Service bulletin. This service bulletin provides information on the Headrest Audio Speaker distortion and the correction for this condition including wire to wire repair.
25-NA-1012025-06-26. Service bulletin. This service bulletin provides information on the restraint warning lamp being illuminated and the correction to this by replacing the passenger presence module.
24-NA-0222025-06-07. Service bulletin. This technical bulletin provides repair information to correct a customer concern of SUV Second Row Seat Bolt Torque Pattern.
25-NA-0772025-04-29. Service bulletin. Some customers may comment that they do not see any apps on their rear seat infotainment system.
PIE0813A2025-04-24. Service bulletin. This engineering information (EI) closure ends the need for gathering further information from technicians in regard to audio distortion coming from the headrest speakers.
24-NA-2392025-01-30. Service bulletin. This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
PIE0777A2024-08-16. Service bulletin. This engineering information (EI Lite) ends the need for further information from technicians using the Field Product Reporting (FPR) app process where a customer comments on the second row seat is not folding, latching, seat binds, and/or is difficult to fold or open, that drives a warrantable item type of repair on any of the listed Models.
PIT61802024-08-13. Service bulletin. This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
06-00-89-029V2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIE07772024-02-28. Service bulletin. This engineering information (EI Lite) is requesting technicians use the Field Product Reporting (FPR) app process if you encounter a vehicle where a customer comments on the second-row seat not folding, latching, seat binds, and/or is difficult to fold or open, that drives a warrantable item type of repair on any of the listed Models.