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Service bulletin 25-NA-115

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11022871
Published by NHTSA2025-09-06
Manufacturer's number25-NA-115
Manufacturer's date2025-05-08
NHTSA componentSEATS; ELECTRICAL SYSTEM

NHTSA's summary

This service bulletin provides information on the Headrest Audio Speaker distortion and the correction for this condition including wire to wire repair.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Seats

Vehicles listed
CADILLAC ESCALADE2023, 2024, 2025
CADILLAC ESCALADE ESV2023, 2024, 2025
CADILLAC ESCALADE ESV IQ2026 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
25-NA-1532025-12-04. Service bulletin. This informational bulletin provides Information on Rear Upper Body Structure Auxiliary Lamp Will Not Turn ON.
25-NA-0212025-12-03. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3.
25-NA-1192025-10-27. Service bulletin. This service bulletin provides information on the Service Safety Restraint Message displayed on the DIC Airbag malfunction indicator illuminated.
25-NA-0442025-10-27. Service bulletin. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
24-NA-2022025-10-27. Service bulletin. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
23-NA-1702025-10-25. Service bulletin. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
23-NA-1512025-10-02. Service bulletin. This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
PIE0753I2025-09-30. Service bulletin. This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
22-NA-0832025-09-27. Service bulletin. This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.