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Service bulletin PIE0777A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11006437
Published by NHTSA2024-08-16
Manufacturer's numberPIE0777A
Manufacturer's date2024-07-23
NHTSA componentSEATS

NHTSA's summary

This engineering information (EI Lite) ends the need for further information from technicians using the Field Product Reporting (FPR) app process where a customer comments on the second row seat is not folding, latching, seat binds, and/or is difficult to fold or open, that drives a warrantable item type of repair on any of the listed Models.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
CADILLAC ESCALADE2023, 2024
CADILLAC ESCALADE ESV2023
CHEVROLET SUBURBAN2024
CHEVROLET SUBURBAN 15002023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2023, 2024
GMC YUKON2023, 2024
GMC YUKON XL2023
GMC YUKON XL 15002023 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
25-NA-1152025-09-06. Service bulletin. This service bulletin provides information on the Headrest Audio Speaker distortion and the correction for this condition including wire to wire repair.
25-NA-1012025-06-26. Service bulletin. This service bulletin provides information on the restraint warning lamp being illuminated and the correction to this by replacing the passenger presence module.
24-NA-0222025-06-07. Service bulletin. This technical bulletin provides repair information to correct a customer concern of SUV Second Row Seat Bolt Torque Pattern.
25-NA-0772025-04-29. Service bulletin. Some customers may comment that they do not see any apps on their rear seat infotainment system.
PIE0813A2025-04-24. Service bulletin. This engineering information (EI) closure ends the need for gathering further information from technicians in regard to audio distortion coming from the headrest speakers.
24-NA-2392025-01-30. Service bulletin. This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
PIE0805A2025-01-17. Service bulletin. This engineering information (EI) closure ends the need for gathering further information from technicians in regard to a squeak and/or rattle type noise heard from the second-row seats.
PIE08052024-10-31. Service bulletin. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards on a squeak and/or rattle type noise heard from the second-row seats.
06-00-89-029V2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIE07772024-02-28. Service bulletin. This engineering information (EI Lite) is requesting technicians use the Field Product Reporting (FPR) app process if you encounter a vehicle where a customer comments on the second-row seat not folding, latching, seat binds, and/or is difficult to fold or open, that drives a warrantable item type of repair on any of the listed Models.