Service bulletin TSB 23-2395
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10248356 |
| Published by NHTSA | 2024-01-05 |
| Manufacturer's number | TSB 23-2395 |
| Manufacturer's date | 2023-12-05 |
| NHTSA component | EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT |
NHTSA's summary
Some 2023 Corsair vehicles may exhibit a squeak or rattle noise from the center display screen. This may be due to improperly installed or missing center display screen grommets, causing contact between the center display screen and the instrument panel ambient light bar. To correct the condition, follow the Service Procedure to inspect and replace the center display screen grommets with flock tape.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| LINCOLN CORSAIR | 2023 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 25V343000 | 2025-05-23. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER; ELECTRICAL SYSTEM |
|---|---|
| 24V852000 | 2024-11-08. EQUIPMENT:OTHER:LABELS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 22N15 | 2024-04-02. Service bulletin. Customer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Adding Not OTA Capable Owner letters. Other documents submitted 01/02/24 & Received OTA letters submitted on 02/01/24 |
|---|---|
| SSM 52261 | 2024-02-23. Service bulletin. Some 2023 Escape vehicles with hybrid powertrain built on or before 27-Oct-2023 and 2023 Corsair vehicles with hybrid powertrain built on or before 24-Oct-2023 may exhibit an intermittent no audio condition with diagnostic trouble code (DTC) U1A00:87 stored in the accessory protocol interface module (APIM). When the audio volume control is adjusted using the steering wheel or the center display screen, the center display screen may or may not show a visual change with no change in audio volume. This may be due to the software installed in the audio control module (ACM). To correct this condition, reprogram the ACM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic tool. For claiming, use causal part 18C869 and applicable labor operation in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| OTASU6P1 CORSAIR | 2023-12-07. Service bulletin. Software Update SU6 P1 for 2023 Corsair vehicles is now available. Quality Improvements include: - Ford Blue Cruise Map expiration removal update - Allow vehicle entry during OTA update. |
| TSB 23-2345 | 2023-11-21. Service bulletin. Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a coordinated flash. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply. |
| SSM 52008 | 2023-11-03. Service bulletin. Some 2023 Bronco/Corsair/F-150/F-Super Duty vehicles may exhibit a DTC P1674 in the GWM after an OTA update. This OTA update is delivered in two downloads. If the GWM is tested between OTAs, this code will be present. This DTC does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle. The software update that addresses the symptom will be sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. |
| SSM 51948 | 2023-10-06. Service bulletin. Some 2023 Escape, Corsair, Bronco Sport and Maverick vehicles built on 01-May-2023 and through 22-Sep-2023 may exhibit a squeal and/or grinding noise and/or vibration from the front brakes while braking. This may be due to excessive wheel hub lateral runout. To correct this condition, remove the front brake disc(s) of the affected wheel(s). Refer to the Workshop Manual (WSM), Section, 206-03. Clean the raised ring-like surface of the front wheel hub near the wheel studs. Using a dial indicator, slowly rotate the wheel hub and measure the runout on the ring-like surface. If the total runout exceeds 0.001 inch (0.03mm), replace the wheel hub. Refer to the WSM, Section 204-01. Document the measured run out in the warranty claim. For claiming use the causal part number 1104 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) |
| SU4 P1 Corsair | 2023-10-03. Service bulletin. "Software Update SU4 P1 for 2023 Corsair vehicles is now available. Quality Improvements include: - Various Apple Carplay quality improvements" |
| SSM 51847 | 2023-08-14. Service bulletin. Some 2023 Corsair vehicles equipped with a 2.5L plug-in hybrid electric vehicle (PHEV) engine may exhibit an illuminated powertrain malfunction indicator (wrench) lamp with DTC U1010 stored in the secondary on-board diagnostic module-B (SOBDMB). This concern typically happens after a plug-in charging event. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition that is expected in October 2023. Replacement or reprogramming of the SOBDMB is not recommended for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.. |
| SSM 51823 | 2023-08-11. Service bulletin. Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use base (4000) causal part. |
| SSM 51776 | 2023-07-12. Service bulletin. Some 2021-2023 Mustang Mach-E/F-150, 2022-2023 Expedition/Navigator and 2023 Corsair vehicles may exhibit a Driver Monitoring Camera Blocked message and/or DTCs B115E:97, B15E1:97 and/or B15E2:97 stored in the driver status monitor camera module (CMR). These DTCs should be disregarded unless it is a DTC with a status byte 8F. Other status bytes should be disregarded as they may be caused by a camera obstruction such as driver position, aftermarket devices or dust on the camera. To clear the DTCs, remove anything obstructing the view of the camera and light emitting diodes (LEDs), place the steering wheel in the center position and close the driver door. Connect Ford Diagnosis and Repair System (FDRS) and clear the DTCs. Turn the ignition off and wait 10 seconds. Turn the ignition on and wait 1 minute. Perform the CMR self-test and reevaluate if DTCs persist. |