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Service bulletin PIC5738

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10247029
Published by NHTSA2023-12-11
Manufacturer's numberPIC5738
Manufacturer's date2012-09-01
NHTSA componentEQUIPMENT:ELECTRICAL; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

NHTSA's summary

Outside Air Temperature Does Not Update Correctly And Or Erratic HVAC Operation.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Glass, wipers and mirrors, Heating and air conditioning

Vehicles listed
CADILLAC ATS2013
CADILLAC XTS2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V5580002015-09-03. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
15V4630002015-07-24. VISIBILITY:SUN/MOON ROOF ASSEMBLY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
PI0754G2024-08-17. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIE0291A2024-04-08. Service bulletin. Engineering Information.
PIE02912024-04-08. Service bulletin. Engineering Information.
PIE02692024-04-08. Service bulletin. Engineering Information.
PIC5929A2024-04-08. Service bulletin. Tire Learning Active Message On At Startup
PIC59292024-04-08. Service bulletin. Tire Learning Active Message on at Startup.