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Service bulletin NCU-23P2094109

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10246043
Published by NHTSA2023-12-04
Manufacturer's numberNCU-23P2094109
Manufacturer's date2023-10-03
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

Please see the atached documents related to the campaign listed above.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
MERCEDES-BENZ METRIS2022, 2023
MERCEDES-BENZ SPRINTER 15002022, 2023 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 25002022, 2023 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 35002022, 2023 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 45002022, 2023 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V4630002025-07-11. EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
Inspect Quick Co2024-04-15. Service bulletin. Recall notifications.
20231200162024-03-04. Service bulletin. Recall Information.
PDAGLACKHA2024-01-29. Service bulletin. Mercedes-Benz AG has determined that on certain Metris (447 platform) vehicles, the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller might deform. It might therefore come into contact with the fuel pump housing, leading to a mechanical resistance. In some instances, this could lead to a shutdown of the fuel pump. As a result, the vehicle could lose propulsion, and increase the risk of a crash or injury.
NCU VS3KRA2023-12-04. Service bulletin. Please see the atached documents related to the campaign listed above.
LI82.85-N-0740542023-08-02. Service bulletin. The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardware for radio control unit (Audio) (N87/15) Modification to hardware for radio control unit (Audio) (N87/15). Note: In isolated cases, the replacement chain is not depicted correctly in XENTRY Parts Information (XPI). Please ensure that one of the following replacement part numbers (suitable for the vehicle equipment) is ordered: • Audio30 - A4479002421 • Audio40 - A4479002721 Note: Please refer to this LI in the "Notes" section of the warranty claim
MB Launch NCU-VS2022-09-19. Service bulletin. (SC)Retrofit PTC Heater
MB Launch NCU-VS2022-09-19. Service bulletin. (SC)Retrofit PTC Heater
Service and Part2022-08-08. Service bulletin. (SC)Provide Supplementary Operator's Manual