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Service bulletin 9100227

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10244349
Published by NHTSA2023-10-30
Manufacturer's number9100227
Manufacturer's date2023-09-20
NHTSA componentBACK OVER PREVENTION

NHTSA's summary

Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Backup camera

Vehicles listed
JEEP GRAND CHEROKEE2022, 2023
JEEP GRAND WAGONEER2022, 2023
JEEP WAGONEER2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V0830002025-02-13. EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION
24V4360002024-06-13. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
24V2910002024-04-25. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
24V2890002024-04-25. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
23V5770002023-08-14. BACK OVER PREVENTION:DISPLAY FUNCTION
21V00A0002021-12-21. BACK OVER PREVENTION:DISPLAY FUNCTION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S2508000029 REV.B2026-08-19. Service bulletin. Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
S2508000029 REV.A2026-08-13. Service bulletin. Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
S25080000292025-04-22. Service bulletin. Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
S2208000045 REV.B2024-12-11. Service bulletin. Backup Camera Poor Image Quality Inspection
0800124A2024-03-18. Service bulletin. Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. NOTE: This noise happens more as the ambient temperatures become less than 5 ? (41 ?). This bulletin involves reprogramming the DTCM with the latest available software.
18004242024-03-18. Service bulletin. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? **P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. ? P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. ? P0461-00 - Fuel Level Sensor "A" Circuit Range/Performance. ? P051B-00 - Crankcase Pressure Sensor Circuit Range/Performance. ? P2F64-00 - Ion Sense Feedback Circuit A. ? P0331-00 - Knock Sensor 2 Circuit Range/Performance. ? P0300-00 - Multiple Cylinder Misfire.** ? P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. ? P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or System Performance. ? P0604-00 - Internal Control Module Random Access Memory Ram Error. ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.
08014242024-03-18. Service bulletin. Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. USB playback inoperative. Wireless connectivity media playback inoperative. Radio resets. VR inoperative. Call does not end on the cluster. Seat comfort graphic incorrect. Wireless and Wired CarPlay® inoperative. Vehicle positioning (Lat/Long) inoperative. Audio sources inoperative. Profile avatar changes in valet mode. Electric Vehicle (EV) pages inoperative. Scheduled cabin cooling inoperative. Rear seat entertainment audio overlap. Black Screen (Rear view camera will still function normally). Unable to connect second wireless connectivity device. Assist call inoperative. Comfort graphic overlap. Translated text is incorrect. Comfort softkeys incorrect. Unable to exit seat comfort pop-up (Rear view camera will still function normally). Compass inoperative. Wireless connectivity disconnect. Display does not return to idle mode after call. Radio slow response. SXM® favorites inoperative. Display switches to Nav on VR prompt. Tutorial App inoperative. Unable to exit EV pages (Rear view camera will still function normally). Dynamic RVC guidelines inoperative. Unable to switch audio sources. European media source (DAB) available on North America vehicles. Wired CarPlay® inoperative. Audio sources unavailable after profile switch. Audio repetition stops during incoming calls. Schedule update inoperative. Radio screen freezes (Rear view camera will still function normally). Audio unmuted at door close. Audio loss. Setting preferences will not return to default. Surround view camera inoperative(Rear view camera will still function normally).
03001242024-03-18. Service bulletin. Rattle Noise While Driving Customers may comment on the following: ? A rattling noise when driving. NOTE: This could be due to the rear driveshaft center support bearing not properly secured to the body. This bulletin involves inspecting and possibly tightening or replacing, the rear driveshaft center support bearing fasteners.
18013232024-01-16. Service bulletin. Flash: Powertrain Control Module (PCM) Updates Customers or technician may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution reaches high level without the ability to recover. ? Incorrect reporting of fuel tank high pressure sensor value on wiTECH and Freeze Frame. ? The fuel door will get locked in the event of a leak failure.** ? Engine must be started twice to achieve drive ready (at low temperatures around -30°C, -22°F) when the vehicle was entered and started quickly. ? ?Performance Limited, Service Fuel System? message displayed while driving. ? Unable to enter electric mode driving while Fuel Oil Refresh Mode (FORM) is active. This bulletin involves reprogramming the PCM with the latest available software. NOTE: Additional module flashes are required for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update: ? Transmission Control Module (TCM). ? Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM) module.
91002502024-01-16. Service bulletin. Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no response in 15 minutes, proceed with the repair. ~ Please take digital pictures of the what the failure looks like and the fix. Then email all pictures to FCA REDACTED CONTENT