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Service bulletin TSB002723

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10244120
Published by NHTSA2023-10-16
Manufacturer's numberTSB002723
Manufacturer's date2023-08-28
NHTSA componentWHEELS

NHTSA's summary

TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Wheels

Vehicles listed
TOYOTA 4RUNNER2024
TOYOTA BZ4X2024
TOYOTA CAMRY2024
TOYOTA CAMRY HYBRID2024 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA COROLLA CROSS2024
TOYOTA COROLLA CROSS HYBRID2024 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA COROLLA HATCHBACK2024 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA COROLLA HYBRID2024 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA CROWN2024
TOYOTA GR COROLLA2024
TOYOTA GRAND HIGHLANDER2024
TOYOTA GRAND HIGHLANDER HYBRID2024 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA HIGHLANDER HYBRID2024 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA MIRAI2024
TOYOTA PRIUS2024
TOYOTA PRIUS PRIME2024 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA RAV4 HYBRID2024 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA RAV4 PRIME2024 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA SEQUOIA HYBRID2024 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA SIENNA HYBRID2024 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA SUPRA2024
TOYOTA TACOMA2024
TOYOTA TUNDRA2024
TOYOTA TUNDRA HYBRID2024 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA VENZA HYBRID2024 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V9110002024-12-05. SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER; WHEELS:HUB

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
T-SB-0042-232023-08-28. Service bulletin. TSB: Some 2023 ? 2024 model year Toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off resulting in a crash. This service bulletin outlines the physical differences and precautions that should be taken when servicing different wheel and wheel fastener types.
T-SB-0027-232023-06-26. Service bulletin. TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle