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Service bulletin 23-NA-168

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10243966
Published by NHTSA2023-10-12
Manufacturer's number23-NA-168
Manufacturer's date2023-09-14
NHTSA componentEQUIPMENT

NHTSA's summary

This service bulletin provides information for dealers/technicians on the velocity IME upgrade.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
CADILLAC LYRIQ2024
CADILLAC redundant LYRIQ2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V3560002025-05-29. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
24-NA-0562024-05-08. Service bulletin. This technical bulletin provides repair information to correct a customer concern of radio software anomalies.
23-NA-0642024-05-02. Service bulletin. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
23-NA-2222024-05-01. Service bulletin. This service bulletin provides repair information to correct a customer concern of Radio Software issues and provide software (Version W26E-172.4.2-M169-SQBR4-123.4) Updates for IVD.
24-NA-0692024-04-27. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Image Processing Module setting DTC U3000_57.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
N2424402902024-04-18. Service bulletin. Service Update - Certain vehicles may have water intrusion in the liftgate and or rear cargo area. Dealers will inspect for water leak and may require the replacement of the liftgate glass and/or certain electrical components.
PIT6105B2024-04-15. Service bulletin. This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
PIT5832L2024-04-15. Service bulletin. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
23-NA-2222024-04-05. Service bulletin. This service bulletin provides repair information to correct a customer concern of Radio Software issues and provide software (Version W26E-172.4.2-M169-SQBR4-123.4) Updates for IVD.