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NHTSA recall 25V356000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number25V356000
Manufacturer's numberN252500680
ManufacturerGeneral Motors, LLC
Reported2025-05-29
Owners notified2025-06-17
ComponentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Units potentially affected41376
Part numbers86538915, 86538916, 86577877, 86577878, 86577879, 85031762, 85031763, 85031764, 85685840, 85685841, 85685842, 85727291, 85727292, 85727293, 85751813, 85751814, 85751815, 86573817, 86573818, 86573819, 85045268, 85045269, 85045270, 85627614, 86546466, 86554006, 86571336, 85041654
Remedy progress the manufacturer reported
ReportQuarterly report 5, for 2026 quarter 2
Filed with NHTSA2026-07-21
Vehicles in the campaign41376
Reported remedied38966 (94%)
Reported unreachable72
Reported removed29

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.

What can happen

A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.

The remedy

The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.

Vehicles this campaign lists
2023 CADILLAC LYRIQBuilt 2022-03-01 to 2023-02-28.
2024 CADILLAC LYRIQBuilt 2023-01-20 to 2024-09-20.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
N232428240-022024-03-20. Service bulletin. Certain 2023 - 2024 model year Cadillac LYRIQ vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel center compartment or upper compartment.
N232428240-012024-03-15. Service bulletin. Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel upper compartment.
N2324282402024-03-08. Service bulletin. Customer Satisfaction Program - Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel stowage tray.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially