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Service bulletin N232428240-02

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10251962
Published by NHTSA2024-03-20
Manufacturer's numberN232428240-02
Manufacturer's date2024-03-20
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

Certain 2023 - 2024 model year Cadillac LYRIQ vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel center compartment or upper compartment.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
CADILLAC LYRIQ2023, 2024
CADILLAC redundant LYRIQ2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V3560002025-05-29. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
N232428240-012024-03-15. Service bulletin. Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel upper compartment.
N2324282402024-03-08. Service bulletin. Customer Satisfaction Program - Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel stowage tray.