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Service bulletin B652923

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10242873
Published by NHTSA2023-10-01
Manufacturer's numberB652923
Manufacturer's date2023-09-19
NHTSA componentEQUIPMENT

NHTSA's summary

Vehicles which require this campaign to be completed will show it as “Open” when checked either inAIR, AWP, Campaign Summary, or Warranty Vehicle Inquiry. Please make sure you check your center’s inventory as soon as possible. You can see a list ofaffected vehicles in Inventory Campaign Details (ICD) under ROSS. For centers that qualify, this Service Action repair is eligible to be performed via Mobile Assistance.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BMW IX2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20233332023-06-07. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B5110222024-02-01. Service bulletin. Groaning noise in the front parcel shelf of the luggage compartment area. The noise is mostly head when the vehicle interior is cold.
B6542232024-01-03. Service bulletin. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions (disconnections) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position
B5110222024-01-03. Service bulletin. Groaning noise in the front parcel shelf of the luggage compartment area. The noise is mostly heard when the vehicle interior is cold.
B6539232024-01-03. Service bulletin. If regional navigational maps are downloaded into the vehicle over-the-air, they cannot be installed into the active Navigation.
B6527232023-12-06. Service bulletin. Customers may be experiencing one or more of these 3 issues with Apple CarPlay® operation: No selections can be made in Apple CarPlay® using the I-Drive Controller Apple CarPlay® connections may intermittently be dropped and reconnected When connecting a mobile device using Apple CarPlay®, the following warning pop-up may be displayed
B6535232023-12-06. Service bulletin. Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H5) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle
B6534232023-12-06. Service bulletin. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
B6615232023-12-06. Service bulletin. Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
B6408232023-10-01. Service bulletin. customer may state there is low air flow from the vents, but can hear the fan is on. Also, there are noCheck Control Messages or other any indications that there is a system or component malfunction. The low air flow has worsened over time.
B6527232023-10-01. Service bulletin. Customers may be experiencing one or more of these 3 issues with Apple CarPlay® operation: No selections can be made in Apple CarPlay® using the I-Drive Controller Apple CarPlay® connections may intermittently be dropped and reconnected When connecting a mobile device using Apple CarPlay®, the following warning pop-up may bedisplayed