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Service bulletin TSB 23-2240

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10240572
Published by NHTSA2023-08-10
Manufacturer's numberTSB 23-2240
Manufacturer's date2023-08-02
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; UNKNOWN OR OTHER

NHTSA's summary

Some 2021-2023 F-150 vehicles may exhibit a no crank/no start with a battery draw and air conditioning (A/C) clutch engaged at all times. This may be due to an opened diode in the A/C clutch field coil damaging the output driver in the body control module C (BCMC). To correct the condition, follow the Service Procedure to replace the BCMC and A/C clutch field coil assembly.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Body control module

Vehicles listed
FORD F-1502021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V4430002024-06-14. ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; EXTERIOR LIGHTING:BACK UP LIGHTS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 523332024-03-20. Service bulletin. Many body control module C (BCMC) warranty return parts are coming back with no trouble found. To verify that the BCMC is at fault prior to replacing, perform the following. First, disconnect the battery then check all BCMC connectors for terminal pushout, pin damage, spread terminals, and corrosion. Refer to Workshop Manual Section 100-00 Wire Terminal Inspection and Replacement. If none found, reconnect the BCMC and battery terminals then recheck functionality. If concern still exists, proceed with BCMC replacement.
SSM 522132024-01-30. Service bulletin. Some 2022-2023 F-150 and 2023 F-Super Duty vehicles equipped with a direct current/alternating current converter module A (DCACA) inverter (minor feature code HUKAK) may exhibit a Please Contact Authorized Dealer For Service message in the center display screen with DTC P0A93:96 stored in the DCACA. This may be due to the software level of the DCACA and has no effect on vehicle operation. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). To correct this condition, reprogram the DCACA to the latest software level using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 19G317 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
23H072023-12-05. Service bulletin. Certain 2021-2023 Model Year F150, 2022 Model Year F53/F59 Stripped Chassis, 2022-2023 Model Year F650/F750, 2023 Model Year Ranger, 2024 Model Year Econoline - Body Control Module (BCM) Replacement
SSM 520752023-11-21. Service bulletin. Some 2022 F-150 vehicles may exhibit an inoperative headlamp after a body control module (BCM) software update. There may also be BCM diagnostic trouble codes (DTCs) B14E5:08 and/or B14E7:08 present. This may be due to a software incompatibility between the headlamp light emitting diode (LED) control module and the BCM. If this condition occurs after a BCM software update, confirm the BCM is at the latest software level and replace the headlamp LED module on the affected headlamp. Refer to Workshop Manual (WSM), Section 417-01.
SSM 517592023-07-03. Service bulletin. Some 2021 F-150 vehicles may exhibit an inoperative bed lamp with B14D8:15 stored in the BCM. This may be due to the configuration of the BCM. To correct this condition, download and run the BCM - Body Control Module (BCM) Configuration application in the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 15604 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 515912023-05-16. Service bulletin. Some 2022 model year F-150s may exhibit an inoperative headlamp after a Body Control Module (BCM) software update. There may also be BCM Diagnostic Trouble Codes (DTCs) B14E5:08 and/or B14E7:08 present. This may be due to a software incompatibility between the headlamp Light Emitting Diode (LED) control module and the BCM. If this condition occurs after a BCM software update, confirm the BCM is at the latest software level and replace the headlamp LED module on the affected headlamp. Follow Workshop Manual (WSM) procedure in Section 417-01.
TSB 22-24972023-01-05. Service bulletin. Some 2021-2022 F-150 Tremor vehicles built on or before 18-Nov-2022 may experience the instrument panel cluster (IPC) goes blank or reboots after attempting to access Trailer Tire Info in the Towing menu. This may be due to the software in the IPC. To correct the condition, follow the Service Procedure to reprogram the IPC.
TSB 22-24292022-12-02. Service bulletin. Some 2021 F-150 vehicles equipped with a 2.0kW Pro Power Onboard inverter system and built on or before 15-Jun-2021 may experience a Pro Power Onboard Unavailable message displayed in the center display screen and alternating current (AC) power outlet sockets inoperative with diagnostic trouble code (DTC) B1438:03 stored in the body control module (BCM) or DTC B15DA:09 stored in the BCM without observable symptoms. This may be due to various software parameters in the direct current/alternating current converter module A (DCACA). To correct the condition, follow the Service Procedure to update the software in the DCACA. NOTE: A 2.0kW Pro Power Onboard inverter system is identified by the DCAC inverter assembly being located in the cabin under the rear seat on the left side of the vehicle. Refer to Workshop Manual (WSM), Section 414-05 > Component Location.
SSM 511602022-10-31. Service bulletin. Some 2021-2022 F-150 vehicles may experience diagnostic trouble code (DTC) B162F:13 being stored in the body control module C (BCMC). This may be due to the configuration of the BCMC. To correct the condition, download and run the BCMC - Body Control Module C Configuration app using the latest level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14A068 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 502262021-11-02. Service bulletin. Some 2021 F-150 vehicles may experience a false alarm activation event with a trailer connected. A Security System Detected A Trailer Disconnect message may also display in the FordPass app. This may be due to various software parameters in the trailer module (TRM) and compatibility with certain trailer lights. Inform customers that Ford is developing a software update that is expected in February 2022. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment for repair in March 2022. For trailers that experience this false alarm event, advise customers to electrically disconnect the trailer when parked, then lock, unlock and lock the vehicle again, and reconnect the trailer. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.