Service bulletin SA-024/23a

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10240488
Published by NHTSA	2023-08-05
Manufacturer's number	SA-024/23a
Manufacturer's date	2023-07-11
NHTSA component	EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM

NHTSA's summary

Some customers may complain about any of the following: Infotainment display is blank Rear mount camera is inoperative Foot-motion system is inoperative Rear parking sensor system is inoperative Battery is discharged INTERIOR2 15amp fuse is blown

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Equipment and accessories, Backup camera

Vehicles listed
MAZDA CX-90	2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V718000	2023-10-26. FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; LANE DEPARTURE: SENSING SYSTEM: CAMERA; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
23V553000	2023-08-04. BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT; FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSPD6 FC	2024-08-06. Service campaign. SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.
SSPD6 Warranty	2024-06-05. Service campaign. SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.
SSPD6 Repair	2024-06-05. Service campaign. SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.
SSPD6 Dlr Ltr	2024-06-05. Service campaign. SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.
SSPD6 Dlr Email	2024-06-05. Service campaign. SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.