NHTSA recall 23V553000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 23V553000 |
| Manufacturer's number | 6123H |
| Manufacturer | Mazda North American Operations |
| Reported | 2023-08-04 |
| Owners notified | 2023-09-18 |
| Component | BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT; FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT |
| Units potentially affected | 17600 |
| Part numbers | KMV6-66B20 |
| Report | Annual report 1, for 2025 quarter 3 to 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-14 |
| Vehicles in the campaign | 17600 |
| Reported remedied | 17507 (99%) |
| Reported unreachable | 1 |
| Reported removed | 8 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
What can happen
Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
The remedy
Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2024 MAZDA CX-90 |
|---|
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SSPD6 FC | 2024-08-06. Service campaign. SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories. |
|---|---|
| SSPD6 Warranty | 2024-06-05. Service campaign. SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories. |
| SSPD6 Repair | 2024-06-05. Service campaign. SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories. |
| SSPD6 Dlr Ltr | 2024-06-05. Service campaign. SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories. |
| SSPD6 Dlr Email | 2024-06-05. Service campaign. SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories. |
| SA-024/23a | 2023-08-05. Service bulletin. Some customers may complain about any of the following: Infotainment display is blank Rear mount camera is inoperative Foot-motion system is inoperative Rear parking sensor system is inoperative Battery is discharged INTERIOR2 15amp fuse is blown |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.