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Service bulletin 1212711R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10234845
Published by NHTSA2023-04-24
Manufacturer's number1212711R
Manufacturer's date2013-05-22
NHTSA componentVISIBILITY:GLASS, SIDE/REAR

NHTSA's summary

If you encounter a customer complaint of a white residue build up on the rear door partition glass or interior molding, it may be crystallized salt.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors

Vehicles listed
SUBARU LEGACY2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20206072020-12-10. Visual System
20187502018-12-31. Visual System
18V9350002018-12-31. VISIBILITY:REARVIEW MIRRORS/DEVICES
16V6940002016-09-27. VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
20164712016-09-26. Visual System
13V0780002013-03-05. VISIBILITY/WIPER
13V0770002013-03-05. VISIBILITY:SUN/MOON ROOF ASSEMBLY
11V4670002011-09-07. VISIBILITY:SUN/MOON ROOF ASSEMBLY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
12-266-252025-06-03. Service bulletin. This bulletin announces the design change made to the Washer Tank.
SubaruNet Announcement2025-04-01. Service bulletin. This announcement is in regard to the warranty extension initiated for windshields for the models listed.
12-257-25R2025-04-01. Service bulletin. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension.
07-189-21R2025-04-01. Service bulletin. This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
07-189-21R2025-03-04. Service bulletin. This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly.
12-257-25R2025-03-04. Service bulletin. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first).
07-189-21R2025-02-04. Service bulletin. This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
SubaruNet Announcement2025-01-03. Service bulletin. This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields experiencing a qualifying crack.
A0635612023-05-08. Service bulletin. HVAC Cabin Air Filter Applicability
1515612R2023-05-08. Service bulletin. Deletion of Compass Mirror