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Transport Canada recall 2020607

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2020607
Manufacturer's numberWRH-20
Reported2020-12-10
ComponentVisual System
Notification typeCompliance Mfr
Units potentially affected438

What is wrong

Issue:

On certain vehicles, a software update could cause the Centre Information Display ("CID") to go blank. When this happens, the cockpit control module ("CCM") will continuously reboot every three (3) minutes. As a result, the rearview camera image will disappear during the reboot process.

Safety Risk:

A rearview camera that turns off could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Corrective Actions:

Subaru will notify owners by mail and instruct you to take your vehicle to a dealer to update vehicle software. If the centre information display is not working properly, the cockpit control module will be replaced.

Vehicles this campaign lists
2020 SUBARU LEGACY
2020 SUBARU OUTBACK

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
12-266-252025-06-03. Service bulletin. This bulletin announces the design change made to the Washer Tank.
SubaruNet Announcement2025-04-01. Service bulletin. This announcement is in regard to the warranty extension initiated for windshields for the models listed.
12-257-25R2025-04-01. Service bulletin. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension.
07-189-21R2025-04-01. Service bulletin. This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
07-189-21R2025-03-04. Service bulletin. This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly.
12-257-25R2025-03-04. Service bulletin. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first).
07-189-21R2025-02-04. Service bulletin. This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
SubaruNet Announcement2025-01-03. Service bulletin. This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields experiencing a qualifying crack.
07-189-21R2023-05-02. Service bulletin. This bulletin announces availability of new front door window regulator assemblies in response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
1212711R2023-04-24. Service bulletin. If you encounter a customer complaint of a white residue build up on the rear door partition glass or interior molding, it may be crystallized salt.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.