NHTSA recall 11V467000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 11V467000 |
| Manufacturer's number | WVW-33 |
| Manufacturer | SUBARU OF AMERICA, INC. |
| Reported | 2011-09-07 |
| Owners notified | 2011-10-17 |
| Component | VISIBILITY:SUN/MOON ROOF ASSEMBLY |
| Units potentially affected | 69590 |
What is wrong
SUBARU IS RECALLING CERTAIN MODEL YEAR 2011 OUTBACK AND LEGACY VEHICLES MANUFACTURED FROM AUGUST 3, 2010, THROUGH JULY 1, 2011. THE MOONROOF GLASS MAY COME LOOSE OR DETACH. THE AMOUNT AND POSITION OF THE ADHESIVE BETWEEN THE GLASS AND RETAINER WAS INADEQUATELY APPLIED.
What can happen
THE MOONROOF GLASS CAN LOOSEN AND DETACH FROM THE VEHICLE DURING DRIVING, RESULTING IN A POTENTIAL ROAD HAZARD FOR OTHER VEHICLES, INCREASING THE RISK OF A CRASH.
The remedy
SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE GLASS ADHESION CONDITION AND EITHER APPLY ADDITIONAL ADHESIVE OR REPLACE THE MOONROOF GLASS, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Notes
SUBARU'S SAFETY RECALL NUMBER IS WVW-33. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
| 2011 SUBARU LEGACY | Built 2010-08-03 to 2011-07-01. |
|---|---|
| 2011 SUBARU OUTBACK | Built 2010-08-03 to 2011-07-01. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 12-117-10R | 2018-06-04. Service bulletin. Models with Sunroofs only. If you encounter a customer complaint of water leaking into the interior of the vehicle from the map light area, the following 2 areas should be inspected closely for a potential source or cause: |
|---|---|
| 12-117-10R | 2017-09-14. Service bulletin. MODELS WITH SUNROOFS ONLY. If you encounter a customer complaint of water leaking into the interior of the vehicle from the map light area, the following 2 areas should be inspected closely for a potential source or cause: * The leak could be caused by water leaking past the sunroof cable mechanism. To remedy the condition, silicone sealer will need to be carefully applied to both of the front end caps. * One or both of the sunroof drain tubes may be kinked or restricted causing water accumulated in the frame assembly to overflow and leak into the interior. |
| 12-124-10R | 2017-02-28. Service bulletin. SUNROOF BINDS: IF YOU ENCOUNTER A CUSTOMER COMPLAINT WHEN OPENING THE SUNROOF (THE GLASS OPENS ABOUT ONE INCH THEN STOPS, MAKES A SQUEAK TYPE SOUND AND/OR OPENS HALFWAY THEN BINDS), THE WEDGE CAP MAY BE OUT OF ALIGNMENT. |
| 12-135-12R | 2016-11-29. Service bulletin. NOTE: SERVICE BULLETIN 12-135-12R (SUNROOF BINDING, WEDGE CAP ADJUSTMENT PROCEDURE REVISITED) HAS BEEN DELETED FROM STIS AND HAS BEEN REPLACED WITH SERVICE BULLETIN 07-72-13 (SUNROOF DOES NOT OPEN OR CLOSE PROPERLY, POPPING OR SLAMMING SOUND WHEN GLASS LOWERS PRIOR TO OPENING). IF YOU HAVE COPIES OF 12-135-12R PLEASE DISCARD AND REFER TO 07-72-13 FOR THE LATEST REPAIR PROCEDURE. |
| 12-117-10R | 2016-10-27. Service bulletin. IF YOU ENCOUNTER A CUSTOMER COMPLAINT THAT WATER IS LEAKING FROM THE MAP LIGHT AREA, IT COULD BE CAUSED BY WATER LEAKING THROUGH THE AREA OF THE SUNROOF CABLE MECHANISM. TO REMEDY THE CONDITION, SILICONE SEALER WILL NEED TO BE APPLIED TO BOTH OF THE FRONT END CAPS AS INDICATED BELOW. REFER TO THE REPAIR PROCEDURE LISTED BELOW. |
| 07-72-13 | 2016-09-15. Service bulletin. THIS BULLETIN PROVIDES DIAGNOSIS AND REPAIR PROCEDURES TO ADDRESS A CUSTOMER CONCERN OF THE SUNROOF NOT OPENING OR CLOSING PROPERLY. IT WILL ALSO ADDRESS A “POPPING” OR “SLAMMING” SOUND FROM THE GLASS PANEL WHEN IT LOWERS PRIOR TO RETRACTING. THIS BULLETIN SUPERSEDES TSBS 12-122-10R, 12-124-10R AND 12-135-12. |
| 12-117-10R | 2016-05-23. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 12-124-10R | 2016-05-13. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.