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Service bulletin 0809021

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10230140
Published by NHTSA2023-01-17
Manufacturer's number0809021
Manufacturer's date2021-05-25
NHTSA componentEQUIPMENT:ELECTRICAL; BACK OVER PREVENTION:SOFTWARE

NHTSA's summary

UKG Radio Enhancements This bulletin involves updating the radio software level to 2036.07. Customers may experience one or more of the following:Screen flickering. Carplay audio does not always resume. In addition, the following software enhancements are available:Apple certification enhancements. Google certification enhancements.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Equipment and accessories, Backup camera

Vehicles listed
JEEP GRAND CHEROKEE2021
JEEP WRANGLER2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V6760002024-09-12. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EXTERIOR LIGHTING:BRAKE LIGHTS
24V4360002024-06-13. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
23V5770002023-08-14. BACK OVER PREVENTION:DISPLAY FUNCTION
22V6380002022-08-25. BACK OVER PREVENTION:DISPLAY FUNCTION
21V7290002021-09-21. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; VISIBILITY:REARVIEW MIRRORS/DEVICES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S248A0000162024-12-17. Service bulletin. Customer complaints regarding rear view camera inoperative or flickering blue radio screen display while transmission is in reverse or blank screens when selecting the rear camera view following a recent service repair involving the removal and installation of the rear spare tire carrier
S2208000045 REV.B2024-12-11. Service bulletin. Backup Camera Poor Image Quality Inspection
03002242024-03-18. Service bulletin. Front and Rear Axle Sensor Kit **Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? C1451-11 - Service Axle Locker System** Customers may also comment on a Service Axle Locker message displayed in the Electronic Vehicle Information Center (EVIC) for this condition.
S22080001722024-01-08. Service bulletin. Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
S23080000542024-01-08. Service bulletin. System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
S23190000072024-01-08. Service bulletin. Squeak Noise From Dash Area When Turning The Steering Wheel.
08064232024-01-02. Service bulletin. Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
08048232024-01-02. Service bulletin. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a false Malfunction Indicator Lamp (MIL) illumination related to PHEV battery: ? P1A21-00 - HV Battery Contactor Control Sequence Incorrect. ? P0B3E-00 - Hybrid/EV Battery Voltage Sense 1 Circuit High. ? P0607-00 - ECU Internal Performance. ? P1E1B-00 - Hybrid/EV Battery Side Voltage System Isolation. ? P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P1C00-00 - Hybrid/EV Battery Voltage Sense 1 Out Of Range Low. ? P1C01-00 - Hybrid/EV Battery Voltage Sense 1 Out Of Range High. ? P1A9B-00 - Hybrid/EV Battery Temperature Sensor 1 Out Of Range High. ? P0BBD-00 - Hybrid Battery Pack Voltage Variation Exceeded Limit. ? P167B-00 - Controlled System Shutdown. ? U1885-00 - Battery Energy Control Module Lost Communication With HCP. ? P0EDD-00 - Hybrid/EV Battery Pack B Deterioration. ? U0111 - Lost Communication With Hybrid Battery Pack Sensor Module. ? P0CA7-00 - Hybrid/EV Battery Discharging Current High. ? P1A0C-00 - Battery Energy Control Module System Voltage Low. This bulletin involves updating the BPCM with the latest available software. NOTE: Additional module flashes are required for this update to be effective, the following modules are all to be updated along with this BPCM update: ? Powertrain Control Module (PCM). ? Integrated Dual Charging Module (IDCM). ? Transmission Control Module (TCM). ? Battery Pack Control Module (BPCM). ? Hybrid Control Processor (HCP), Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM).
S20250000012024-01-02. Service bulletin. Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
S21080000152024-01-02. Service bulletin. Uconnect Box Require Service Message