NHTSA recall 21V729000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 21V729000 |
| Manufacturer's number | Y67 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Reported | 2021-09-21 |
| Owners notified | 2021-12-28 |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; VISIBILITY:REARVIEW MIRRORS/DEVICES |
| Units potentially affected | 69138 |
| Part numbers | 68426027AD, 68426026AD |
| Report | Annual report 2, for 2024 quarter 4 to 2025 quarter 3 |
|---|---|
| Filed with NHTSA | 2025-10-24 |
| Vehicles in the campaign | 69138 |
| Reported remedied | 69013 (99%) |
| Reported unreachable | 10 |
| Reported removed | 33 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The remedy
FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2021 JEEP GRAND CHEROKEE |
|---|
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| S2208000045 REV.B | 2024-12-11. Service bulletin. Backup Camera Poor Image Quality Inspection |
|---|---|
| S2208000172 | 2024-01-08. Service bulletin. Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View |
| S2308000054 | 2024-01-08. Service bulletin. System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster |
| 0806423 | 2024-01-02. Service bulletin. Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio. |
| S2108000015 | 2024-01-02. Service bulletin. Uconnect Box Require Service Message |
| S2323000013 | 2024-01-02. Service bulletin. Power Folding Mirror Makes Noise When Pivoting. |
| 9003357 | 2024-01-02. Service bulletin. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| 0901923 | 2023-12-18. Service bulletin. Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds. |
| S2208000172 | 2023-10-30. Service bulletin. Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View |
| S2308000054 | 2023-10-30. Service bulletin. System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.