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Service bulletin 96137820340003

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10226459
Published by NHTSA2022-11-21
Manufacturer's number96137820340003
Manufacturer's date2013-10-31
NHTSA componentLANE DEPARTURE: ASSIST

NHTSA's summary

Lane Change Assistant sporadically inoperative

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Lane departure and lane keeping

Vehicles listed
AUDI A62011, 2012, 2013
AUDI A72011
AUDI A72012, 2013
AUDI A82010, 2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
961369203451612022-11-21. Service bulletin. Lane assist inoperative
961374203400022022-11-21. Service bulletin. Lane Change Assistant sporadically inoperative
A961369 2034516-2017-12-05. Service bulletin. Road lane markings are not detected or the Audi lane assist system is inoperative after the lane assist camera control module, J852, has been calibrated, the windshield has been replaced, or the air suspension level sensors have been adapted. A DTC for incorrect calibration may be stored in the camera control module (address word 85). The camera control module has not been properly calibrated; there is no technical problem.
A961352 2028809-2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 96 number 13-47 dated January 22, 2013. Customer complains that Audi Side Assist is providing false warnings (no vehicle is present). Concern may or may not be duplicated. No DTCs are present in the Audi Side Assist system. Software fault.
Update Bulletin2017-11-17. Service bulletin. On Audi vehicles with lane change assist manufactured within a specific period, the lane change assist control unit may fail in individual cases after a period of time. The Update is in effect until removed. Procedure is valid only for vehicles that show the 96C8 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicles must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted timeframe stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
Dealer Letter-Up2017-11-17. Service bulletin. This communication is to inform you of Update 96C8. On Audi vehicles with lane change assist manufactured within a specific period, the lane change assist control module may fail in individual cases after a period of time.
A961483 2034000-2017-11-08. Service bulletin. Supersedes Technical Service Bulletin Group 96 number 13-78 dated October 31, 2013. Audi side assist deactivates or is sporadically inoperative. Message "Side Assist Unavailable" is displayed in the driver information system display when the system deactivates. Audi side assist deactivates or is sporadically inoperative. DTCs are stored in the Lane change assistance control module. A software issue within J769 causes a diagnostic fault, which deactivates the Audi side assist temporarily.
A961378 2034000-2017-11-03. Service bulletin. Supersedes Technical Service Bulletin Group 96 number 13-74 dated September 11, 2013. Customer complains that Audi Lane Change Assistant deactivates or is sporadically inoperative. Message ?Side Assist Unavailable? is displayed in the Driver Information Display when the system deactivates. Workshop finds that Audi Lane Change Assistant can be activated without issue. DTCs are stored in the Lane Change Assistance control module. A software issue within J769 causes a diagnostic fault, which deactivates the Audi Lane Change Assistant temporarily.
A961613 2034000-2017-09-27. Service bulletin. This bulletin provides a software update for lane change assistance faults stored in the control module.
96C82016-06-02. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.