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Service bulletin 96C8

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10068774
Published by NHTSA2016-06-02
Manufacturer's number96C8
Manufacturer's date2013-04-02
NHTSA componentLANE DEPARTURE: ASSIST

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Driver assistance, Lane departure and lane keeping

Vehicles listed
AUDI A4 ALLROAD2013
AUDI A52013
AUDI A62013
AUDI A82013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
961369203451612022-11-21. Service bulletin. Lane assist inoperative
961374203400022022-11-21. Service bulletin. Lane Change Assistant sporadically inoperative
961378203400032022-11-21. Service bulletin. Lane Change Assistant sporadically inoperative
A961372 2035047-2017-12-05. Service bulletin. Audi Lane Change Assistant deactivates or is sporadically inoperative when the vehicle is driven in slow-moving stop-and-go traffic, especially on roads with multiple lanes. The message "Audi side assist unavailable: Sensors blocked" appears in the driver information system. The system is able to be activated approximately ten minutes after the traffic condition is removed, or after an ignition cycle. Audi Lane Change Assistant can be activated without issue. No obstructions can be found. DTCs are stored in the Lane Change Assistance control module. The control module mounting brackets are securely fastened to the lower rear bumper, and no damage is found to the rear bumper area, on the inside or outside. (If any damage is found, it is not covered under warranty.) The control module mounting brackets are not broken or loose. If a loose bracket is found, repair as necessary using the Elsa Repair Manual. Submit a separate warranty claim, as this TSB does not cover this repair. The software of the Lane Change Assistance control module can deactivate the Audi Side Assist system in certain normal driving conditions because the nature of these driving conditions make it difficult for the Audi Side Assist system to track vehicles.
A961369 2034516-2017-12-05. Service bulletin. Road lane markings are not detected or the Audi lane assist system is inoperative after the lane assist camera control module, J852, has been calibrated, the windshield has been replaced, or the air suspension level sensors have been adapted. A DTC for incorrect calibration may be stored in the camera control module (address word 85). The camera control module has not been properly calibrated; there is no technical problem.
A961351 2031095-2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 96 number 13-49 dated February 1, 2013. Audi Side Assist deactivates itself immediately after the engine starts. DTC C1115F2 (Lane change assistance control module 2 Function limitation due to insufficient voltage) is logged in the lane change assistance control module, J769 (3C). The lane change assistance control module, J769 (3C), checks voltage after each engine on cycle. During this check, the voltage can be incorrectly reported which causes the DTC to set.
A961350 2032225-2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 96 number 12-46 dated December 21, 2012. The customer complains of the following warning message in the Driver Information Center: "Lane change assistant not available", and the button on the mirror does not stay lit. Audi Side Assist is inoperative. DTCs must be present in the system. Incorrect component installed at the factory.
A961349 2031095-2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 96 number 12-45 dated November 7, 2012. Audi Side Assist deactivates itself immediately following the engine starting. The DTC entry "Control unit 2 for lane changing assistant - restricted function because of low voltage, sporadic" is logged in the control unit "3C - Lane Change Assistant". The control unit "3C - Lane Change Assistant" checks voltage after each engine on cycle and during this check the voltage can be incorrectly reported which causes the DTC to set.
Update Bulletin2017-11-17. Service bulletin. On Audi vehicles with lane change assist manufactured within a specific period, the lane change assist control unit may fail in individual cases after a period of time. The Update is in effect until removed. Procedure is valid only for vehicles that show the 96C8 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicles must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted timeframe stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
A961353 2032225-2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 96 number 13-50 dated February 6, 2013. The customer complains of the following warning message in the Driver Information Center: "Lane change assistant not available", and the button on the mirror does not stay lit. Audi Side Assist is inoperative. Incorrect component installed at the factory.