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Service bulletin 70325

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10224067
Published by NHTSA2022-10-17
Manufacturer's number70325
Manufacturer's date2020-11-25
NHTSA componentSEATS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals, Seats

Vehicles listed
DODGE DURANGO2012, 2013, 2014, 2015, 2016, 2017, 2018
JEEP GRAND CHEROKEE2012, 2013, 2014, 2015, 2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20245482024-08-15. Label
20185932018-10-29. Accessories
18V7590002018-10-29. EQUIPMENT:ACCESSORY:FLOOR MAT
16V6860002016-09-23. EQUIPMENT
15V4610002015-07-23. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
20144572014-10-16. Seats And Restraints
20142072014-06-04. Accessories
20124062012-12-04. Label
12V5600002012-12-04. EQUIPMENT:OTHER:LABELS; SEATS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26080000152026-03-25. Service bulletin. Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration
91004482024-12-05. Service bulletin. HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR
S248A0000012024-03-18. Service bulletin. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
91002762024-01-16. Service bulletin. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
91002292024-01-08. Service bulletin. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
931202023-10-02. Service bulletin. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
930232023-10-02. Service bulletin. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
ZD72023-09-25. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software update
91001962023-09-25. Service bulletin. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
ReferenceZD72023-08-21. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software Update