Service bulletin 0802921
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10220939 |
| Published by NHTSA | 2022-09-26 |
| Manufacturer's number | 0802921 |
| Manufacturer's date | 2021-03-04 |
| NHTSA component | ELECTRICAL SYSTEM; VISIBILITY |
NHTSA's summary
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Glass, wipers and mirrors
Trouble codes named
B18BA
| RAM 2500 | 2020 |
|---|---|
| RAM 3500 | 2020 |
| RAM 4500 | 2020 |
| RAM 5500 | 2020 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2022025 | 2022-01-27. Visual System |
|---|---|
| 22V035000 | 2022-01-27. VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES |
| 2020472 | 2020-10-08. Visual System |
| 20V622000 | 2020-10-08. VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR |
| 20V511000 | 2020-08-27. ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION; ELECTRICAL SYSTEM:SOFTWARE |
| 2020145 | 2020-04-06. Visual System |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 9100901 | 2026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
|---|---|
| 113744 | 2026-08-06. Service bulletin. SENSOR - TURBOCHARGER SPEED |
| 113742 | 2026-08-06. Service bulletin. SENSOR - TURBOCHARGER SPEED |
| 113069 | 2026-07-08. Service bulletin. SWITCH – HEADLAMP |
| 113070 | 2026-07-08. Service bulletin. SWITCH – HEADLAMP |
| S1623000028 Rev. K | 2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |
| 9100835 | 2026-06-18. Service bulletin. Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
| S2623000040 | 2026-06-16. Service bulletin. Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock. |
| S1623000028 REV.I | 2026-06-03. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |
| 08-208-26 REV. A | 2026-05-20. Service bulletin. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle. |