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Service bulletin 2101616

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10218166
Published by NHTSA2022-08-22
Manufacturer's number2101616
Manufacturer's date2016-04-21
NHTSA componentPOWER TRAIN

NHTSA's summary

Transmission Diagnostic And Shift Enhancements.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
JEEP CHEROKEE2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20232542023-04-27. Powertrain
23V3020002023-04-27. POWER TRAIN:AUTOMATIC TRANSMISSION
20202612020-06-12. Powertrain
20V3430002020-06-11. POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; POWER TRAIN:AUTOMATIC TRANSMISSION
20162202016-05-12. Powertrain
20162192016-05-12. Powertrain
16V2870002016-05-11. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
16V2840002016-05-11. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
08-292-262026-07-29. Service bulletin. Unable To Clear C1494-07 And C14A9-00 After 45A Recall Technicians may experience the following: SYMPTOM: ● wiTECH displays a mismatch error after performing recall 45A.
S1721000016 REV.B2025-12-23. Service bulletin. Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
S23250000072024-01-08. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.
S23250000072023-10-30. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.
21014232023-08-21. Service bulletin. Power Transfer Unit (PTU) Broken Input Spline XJ1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P1720-00 - Output Speed Sensor Wheel Speed Rationality. ? P215C-00 - Output Shaft Speed Wheel Speed Correlation. This bulletin involves replacing the PTU assembly with an updated part.
914902023-08-21. Service bulletin. FCA Caribbean Warranty Bulletin ID-23-11 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)
914862023-08-21. Service bulletin. Warranty Bulletin D-23-10 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)
W842023-01-17. Service bulletin. Customer Satisfaction Notification W84 Powertrain Software Update
2101721-12023-01-17. Service bulletin. Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following:Grinding noise coming from under the vehicle while driving. Vehicle will not move.
745952023-01-17. Service bulletin. Warranty Bulletin D-21-07 (X89) Power Transfer Unit - 2014-2017 Jeep Cherokee (KL)