NHTSA recall 23V302000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 23V302000 |
| Manufacturer's number | 45A |
| Manufacturer | Chrysler (FCA US, LLC) |
| Reported | 2023-04-27 |
| Owners notified | 2023-05-11 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Units potentially affected | 25980 |
| Part numbers | 68090605AJ, 68090605AK, 68090605AL, 68282447AA, 68282447AB, 68282447AC, 68307403AA, 68307403AB |
| Report | Annual report 1, for 2025 quarter 2 to 2026 quarter 1 |
|---|---|
| Filed with NHTSA | 2026-04-10 |
| Vehicles in the campaign | 25980 |
| Reported remedied | 17219 (66%) |
| Reported unreachable | 375 |
| Reported removed | 1360 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
What can happen
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
The remedy
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2016 JEEP CHEROKEE | |
|---|---|
| 2017 JEEP CHEROKEE |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| S2325000007 | 2024-01-08. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update. |
|---|---|
| S2325000007 | 2023-10-30. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update. |
| 9003783 | 2022-10-31. Service bulletin. Shifter - Automatic Transmission If a 2015 - 18MY KL ONLY is brought in with a ?Service Shifter? message on the cluster and/or the following DTCs are present indicating loss of communication with the shifter: U0103, U0103-87. Prior to beginning any repair, please call John Zbranchik at 248-576-0756 or Pablo Flores at 248-576-3972. If no reply contact Dil Weerasinha at 248-944-5967 or Jay Nagle 248-576-5657. If you are unable to contact any of the above, and all the DTCs related to loss of comm are STORED, first perform a vehicle scan with a wiTECH tool or similar and email the log to john.zbranchik@fcagroup.com and pablo.flores1@fcagroup.com. Ensure all stored DTCs in the vehicle are recorded in the log. Use the tool to clear all codes and ensure the ?Service Shifter? message does not return. If this is the first occurrence of this issue on this vehicle, do NOT replace the shifter at this time. If any DTCs related to loss of comm with the shifter are ACTIVE, a full bus log is highly desired. Please contact a regional tech representative to acquire this log. After the log is acquired, or if this is not feasible, check for loose/bent pins, spread terminals on both the male pin cavity in the shifter and the female connector from the body harness take out and all grounds. If no issues are found, replace the shifter and return it to the Quality Engineering Center (QEC). |
| 9003760 | 2022-10-17. Service bulletin. Shifter - Automatic Transmission Before this part is replaced for a "service shifter" message please call John Grzecki on cell (248) 379-0969 with all associated DTCs. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order and in GCS claims. |
| 9003714 | 2022-10-17. Service bulletin. Transmission, Valve Body If you have a 2017 Cherokee equipped with a 3.2L engine that has set P0810-00 DTC please ensure TCM is updated to the latest level. |
| 2103117 | 2022-10-17. Service bulletin. This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following software enhancement is also included:Improve shift quality. |
| 74595 | 2022-10-17. Service bulletin. Warranty Bulletin D-21-07 (X89) Power Transfer Unit - 2014-2017 Jeep Cherokee (KL) |
| W84 | 2022-09-26. Service bulletin. Customer Satisfaction Notification W84 Powertrain Software Update |
| 2100116 | 2022-08-22. Service bulletin. Transmission Diagnostic And Shift Enhancements. |
| 1801416 | 2022-07-05. Service bulletin. Powertrain Diagnostic and System Improvements. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.