Service bulletin 23-007-17 REV. B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10217559
Published by NHTSA	2022-08-08
Manufacturer's number	23-007-17 REV. B
Manufacturer's date	2017-03-10
NHTSA component	STEERING; WHEELS; SUSPENSION

NHTSA's summary

Front And Rear Crossmember Corrosion (X69 Warranty Extension) This bulletin involves inspecting the front and rear crossmembers for perforation/rust through and if necessary, replacing the crossmember(s). Customers may describe a vibration at the steering wheel or may have been informed by a technician or state vehicle inspection that the front and/or rear crossmember is severely corroded.If the customer describes the symptom/condition listed above, perform the Diagnostic Procedure.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Suspension, Wheels

Vehicles listed
DODGE CALIBER	2008, 2009, 2010, 2011, 2012
JEEP COMPASS	2008, 2009, 2010, 2011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2011224	2011-06-10. Steering
11V315000	2011-06-08. STEERING:COLUMN

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
9100229	2023-10-30. Service bulletin. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
2300717	2022-10-17. Service bulletin. This bulletin involves inspecting the front and rear crossmembers for perforation/rust through and if necessary, replacing the crossmember(s). Customers may describe a vibration at the steering wheel or may have been informed by a technician or state vehicle inspection that the front and/or rear crossmember is severely corroded.
02-002-14	2022-08-29. Service bulletin. Lower Control Arm Cold Temperature Squeak/Creak Noise This bulletin involves applying Nye® lubricant to the front lower control arm rear bushing. Customer may describe a creak or squeak noise coming from the front suspension. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.
02-002-14	2022-08-22. Service bulletin. Lower Control Arm Cold Temperature Squeak/Creak Noise This bulletin involves applying Nye® lubricant to the front lower control arm rear bushing. Customer may describe a creak or squeak noise coming from the front suspension. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.
08-053-12	2022-07-25. Service bulletin. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
05-001-13	2021-03-29. Service bulletin. Clicking Or Rubbing Noise From Rear Wheels Clicking or rubbing noise can be heard from the rear wheels at low speeds, primarily the left rear wheel.
9004022	2020-01-21. Service bulletin. Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
23-007-17 REV. B	2018-06-11. Service bulletin. Front And Rear Crossmember Corrosion (X69 Warranty Extension) This bulletin involves inspecting the front and rear crossmembers for perforation/rust through and if necessary, replacing the crossmember(s). Customers may describe a vibration at the steering wheel or may have been informed by a technician or state vehicle inspection that the front and/or rear crossmember is severely corroded.If the customer describes the symptom/condition listed above, perform the Diagnostic Procedure.
02-005-14	2018-06-11. Service bulletin. Rattle Noise Heard From Front End Or Front Suspension This bulletin involves verifying the customer?s symptom/condition and if necessary, replacing front struts. Rattle noise heard from the front strut of vehicle while driving over bumps on rough roads.
02-002-14	2018-06-11. Service bulletin. Lower Control Arm Cold Temperature Squeak/Creak Noise This bulletin involves applying Nye® lubricant to the front lower control arm rear bushing. Customer may describe a creak or squeak noise coming from the front suspension. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.